Jessica Esparza-Valdez
San Antonio,TX
Summary
Dynamic cosmetologist and chiropractic assistant with a proven track record at Miller Chiropractic & Rehab. Excelled in salon management and customer consultation, enhancing client satisfaction and loyalty through exceptional service and skillful hair coloring techniques. Mastered sanitation practices, ensuring a safe environment, leading to increased repeat business and referrals.
Overview
19
19
years of professional experience
Work History
Cosmetologist
Self-employeed
04.2011 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
Chiropractic Assistant
Miller Chiropractic & Rehab
08.2005 - 10.2009
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Optimized inventory management for clinic supplies, ensuring availability and reducing unnecessary expenses.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Education
Medical Assisting
Southwest School of Business And Technical Careers
San Antonio, TX08.2004
High School Diploma -
Harlandale High School
San Antonio, TX06.2003
Skills
- Special Event Hair Styling
- Anatomy
- Salon Management
- Hairstyling
- Bleaching, dyeing, and tinting
- Hair Coloring and Highlighting
- Customer Consultation
- Sanitation Practices
- Professionalism and Ethics
- Chemical Mixing and Application
- Clear Communication
- Scheduling appointments
Timeline
Cosmetologist
Self-employeed
04.2011 - Current
Chiropractic Assistant
Miller Chiropractic & Rehab
08.2005 - 10.2009
Medical Assisting
Southwest School of Business And Technical Careers
High School Diploma -
Harlandale High School