Jessica Espinoza
San Antonio,TX
Summary
Worked in the Laboratory field for 17 years, I have learn and accomplish alot in those years, I'm bilingual with exceptional customer service skills, adept at HIPAA compliance and mentoring staff, significantly improving clinical operations. I am motivated to do my best in what i know, and what I can learn .
Overview
17
17
years of professional experience
Work History
CSL Lead
Methodist Hospital
11.2019 - Current
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Provided guidance and support to laboratory personnel.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Assisted in training and onboarding new phlebotomists.
- Do the morning run and distribute evenly to the CLA's to collect
Phlebotomist
Nix Hospital
09.2014 - 09.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
Lead Laboratory Technician
CentroMed
08.2007 - 09.2014
- Ran Quality Contol
- Ran CLIA wavied tests
- Recognized for exceptional performance with a promotion to Lead Laboratory Technician after just two years at the company.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Assist in phlebotomy collections
Education
No Degree - Prenursing Studies
San Antonio College
San Antonio, TXNo Degree - Phlebotomy/EKG
San Antonio College of Medical And Dental Assist.
San Antonio, TX02.2007
High School Diploma -
Lake Travis High School
Austin, TX05.2003
Skills
- Lab Safety Protocols
- Blood collection techniques
- HIPAA Compliance
- Pediatric phlebotomy
- Geriatric phlebotomy
- Medical terminology knowledge
- Staff Phlebotomy Training
- Team Leader
- Customer Service
- Biligual
Timeline
CSL Lead
Methodist Hospital
11.2019 - Current
Phlebotomist
Nix Hospital
09.2014 - 09.2019
Lead Laboratory Technician
CentroMed
08.2007 - 09.2014
No Degree - Prenursing Studies
San Antonio College
No Degree - Phlebotomy/EKG
San Antonio College of Medical And Dental Assist.
High School Diploma -
Lake Travis High School