Jessica Estrada
Summary
A motivated individual who is dedicated to making a difference by assisting communities in overcoming poverty and reentering the workforce. I thrive in a collaborative setting and have strong organizational abilities, allowing me to effectively handle various tasks while staying positive. I'm eager to take on additional responsibilities to support the department in reaching its objectives.
Overview
6
6
years of professional experience
Work History
Interim Regional Manager
Butte County Office Of Education-Back 2 Work
05.2023 - Current
- Provide ongoing supervision and assistance to the coordinators and an administrative assistant.
- Establish team priorities, manage schedules, track performance, and deliver feedback on approaches to meet milestones.
- Maintain effective collaborations with all designated regional partners, such as local Caltrans, subcontractors, and community-based organizations within my assigned regions.
- Monitor and manage all subcontractors to ensure that they are meeting performance requirements and deliverables.
- Regularly conduct individual check-ins with all assigned sites and Caltrans yards to address any issues or concerns.
- Ensure that all program data is collected and entered into Salesforce for reporting purposes.
- Review performance data and exit information on a monthly basis.
- Ensure that all B2W contracts' requirements are being fulfilled.
Support Service Coordinator
Butte County Office Of Education-Back 2 Work
04.2022 - 05.2023
- Conducted monthly visits to program sites within designated counties to evaluate requirements and advancements, as well as to guarantee the provision of necessary supportive services.
- Collaborated with various agencies and community partners to guarantee that program participants obtained essential supportive services, educational services, and supplementary training services.
- Conducted workshops on Caltrans application, resume building, computer literacy, and mock interviews to provide guidance and assistance to participants in their career goal and personal development.
- Ensured all relevant information on Salesforce, including demographic details, employment records, and participant exit data, was gathered to facilitate reporting and program assessment.
- Fostered and upheld partnerships with community-based organizations, local agencies, and the state of California to ensure a steady flow of referrals into the B2W programs.
- Successfully organized and executed a HAZWOPER certification training session, along with overseeing two pre-apprenticeship trainings focused on Web development..
- Provided retention support to participants in my assigned regions.
Student Service Technician
San Joaquin County Office Of Education
01.2020 - 05.2022
- Provided assistance and available resources to K-12 students facing high-risk situations such as expulsion, probation, or transitional periods.
- Educated parents on the appropriate steps to follow when completing forms and applications.
- Updated student records, generated reports, and verified student information.
- Assisted with Project-654, and served as a liaison between the district office and San Joaquin Juvenile Probation Department project 654 staff.
- Assisted with Discovery Challenge Academy (DCA), and served as a liaison between Discovery Challenge Academy, a partnership between the California National Guard and SJCOE for youth.
- Participated in truancy sweeps to tackle absenteeism to help decrease truancy rates and overcome challenges.
- Maintained strict confidentiality on all job-related matters.
Student Service Professional 1A
Sacramento State University
08.2019 - 01.2020
- Collaborated with students to enhance their academic achievements and boost their rates of retention and graduation through the facilitation of workshops and personalized tutoring sessions.
- Meet with each of my assigned students on a weekly basis to assess their academic development by thoroughly examining their coursework, syllabi, assignments, and exams.
- Reported by students' academic progress, meeting attendance, and other pertinent information to the full-time SARC staff.
- Assisted and inspired a varied range of student-athletes in adapting to the demands of collegiate athletics.
Student Athlete Mentor
University Of The Pacific
08.2018 - 12.2019
- Effectively engaged in communication with a wide range of athletes, coaches, and staff members in order to address the progress and requirements of the students.
- Contributed to the cultivation of favorable academic conduct.
- Formulated weekly plans and consistently revised and refreshed long-term plans by utilizing the semester calendar and syllabi.
Credential and Student Success Specialist
University Of The Pacific
11.2017 - 07.2019
- Conducted academic advisement services for students regularly to maintain educational progression.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Processed, reviewed, and recommended students to the Commission on Teaching Credentialing (CTC) for all credentials, authorizations, and state certificates.
- Tracked CBEST, CSET, and RICA passage of our students.
- Compiled data and helped prepare annual reports for Title II reports.
- Provided administrative support to the Credential Manager and Associate Dean.
- Coordinated all clerical and administrative functions for the credential office.
Education
Bachelor of Arts - Communications
California State University - Chico
Chico, CA05.2016
Accomplishments
University of the Pacific Athletics: Above &Beyond Award 2019
Recognition for outstanding mentorship and passion for helping student-athletes.
University of the Pacific Athletics: Appreciation Award 2018
Recognition of my effort and dedication towards the success of the student-athletes.
Timeline
Interim Regional Manager
Butte County Office Of Education-Back 2 Work
05.2023 - Current
Support Service Coordinator
Butte County Office Of Education-Back 2 Work
04.2022 - 05.2023
Student Service Technician
San Joaquin County Office Of Education
01.2020 - 05.2022
Student Service Professional 1A
Sacramento State University
08.2019 - 01.2020
Student Athlete Mentor
University Of The Pacific
08.2018 - 12.2019
Credential and Student Success Specialist
University Of The Pacific
11.2017 - 07.2019
Bachelor of Arts - Communications
California State University - Chico
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