Jessica Etherton
Davenport,FL
Overview
3
3
years of professional experience
Work History
Customer Service Food Server
Cracker Barrel Restaurant
Knoxville, TN
01.2009 - 04.2012
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Timeline
Customer Service Food Server - Cracker Barrel Restaurant
01.2009 - 04.2012