Jessica Ferguson
San Antonio,TX
Summary
Detail-oriented Accounting Analyst with well-established accounting knowledge . Superior attention to detail, analysis skills and dedication to customer service.
Overview
12
12
years of professional experience
Work History
Accounting Analyst II
AmWINS Access Insurance Services
San Antonio, Texas
11.2022 - Current
- Promoted from Accounting Analyst I to an Accounting Analyst II.
- Provided training to new staff on accounting system and procedures.
- Researched and resolved issues with payments and invoices.
- Managed the collection of past-due payments.
- Collaborated with cross-functional teams to provide stronger customer service.
- Maintained accurate records of transactions using Amwins accounting software systems.
- Provided customer service through email and phone calls to insurance agents and finance companies regarding payments and invoices.
Accounts Receivable Specialist
Worldwide Facilities
San Antonio, TX
08.2022 - 11.2022
- Processed and applied checks received from insurance agents and finance companies.
- Assisted with the completion of month-end tasks.
- Applied online payments into the company's accounting systems.
- Handled mail sorting operations.
Premium Finance Specialist
Crown Capital Services
San Antonio, Texas
05.2019 - 08.2022
- Managed mail operations.
- Processed clients' monthly payments for insurance premiums.
- Provided exceptional customer service via phone and in-person interactions.
- Generated reports for monthly EFT payments.
Payroll Secretary
Quality Painting
San Antonio, TX
06.2013 - 08.2014
- Prepared employee weekly payroll.
- Transported materials to jobsites.
- Updated monthly calendar for improved planning.
- Reorganized office environment and key records to improve operational efficiency.
Education
BBA - Accounting
The University of Texas At San Antonio
San Antonio, TX08-2020
Skills
- Financial analysis
- Account reconciliation
- Invoice processing
- Accounting software
- Payment collections
- Customer relationship management
- Microsoft Office
Timeline
Accounting Analyst II
AmWINS Access Insurance Services
11.2022 - Current
Accounts Receivable Specialist
Worldwide Facilities
08.2022 - 11.2022
Premium Finance Specialist
Crown Capital Services
05.2019 - 08.2022
Payroll Secretary
Quality Painting
06.2013 - 08.2014
BBA - Accounting
The University of Texas At San Antonio
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