Jessica Fernandez
Hemet,CA
Summary
Recruiting & Staffing professional with proven expertise in recruitment, employee relations, and workforce planning. Reliable team collaborator focused on delivering results and adapting to changing needs. Skilled in communication, conflict resolution, and organizational development, ensuring seamless operational flow and effective talent management. Known for fostering supportive and productive work environment.
Overview
9
9
years of professional experience
Work History
Recruiter II
Family Health Centers of San Diego
06.2020 - 08.2023
- Responsible for the sourcing, screening, recruiting, and hiring of candidates for Family Health Centers of San Diego
- Frequently interacted with all levels of internal and external candidates, providing exceptional customer service and assistance with navigating the full recruitment cycle
- Actively sourced candidates for hard-to-fill, mission critical roles, utilizing creative sourcing techniques
- Ensured a variety of strong candidates are presented to hiring managers
- Screened candidates by phone and email, to identify and recruit top talent
- Build relationships with peers, hiring managers and executives
- Collaborated with management to determine departmental and organizational needs, making recommendations for departmental organization and position requirements
- Coordinated the full cycle recruiting process, including meeting with hiring managers, posting positions, advertising, creating interview questions, managing the applicant tracking system, coordinating, and scheduling interviews, and other recruiting tasks
- Negotiated candidate offers and actively sell the company and position available
- Demonstrate a strong knowledge of the organization and open position, and effectively articulate the career opportunity available
Healthcare Recruiter III
Maxim Healthcare Services
02.2017 - 09.2019
- Responsible for the full cycle recruitment process of the Home Care department; Case managed pediatric accounts and Area Project Leader for Coram CVS/Specialty Infusion Services in Carlsbad and San Diego
- Case managed 50% of the total pediatric census, ensuring client satisfaction via round the clock nursing care
- Managed Coram CVS IV Infusion program, processed intake of new patients, inputted data, staffed and scheduled intermittent visits
- Increased Maxim’s profitability by negotiating mutually beneficial compensation terms with nurses and new staff
- Optimized the recruitment pipeline by actively maintaining ongoing relationships with current clients, patients, and referral sources to identify potential new business opportunities
Client Care Coordinator
Maxim Healthcare Services
03.2016 - 02.2017
- Responsible for coordinating and confirming client, nurse/caregiver and field staff scheduling needs and requirements
- Consistently staffed and scheduled 70% of the total patient census by optimizing insurance company authorizations
- Extensive experience working with various insurance carriers including: HealthNet Federal, Anthem BC, Veterans Affairs, SDRC and Medical entities
- Actively partnered with BDM, Clinicians, Recruiters, and HR staff to evaluate staffing shortages, client satisfaction, and business development opportunities
Personnel Coordinator
Maxim Healthcare Services
07.2014 - 03.2016
- Managed all CNA, HHA and Caregiver employee records to maintain state and federal compliance regulations, ensuring non-interrupted business operations
- Ensure that pre-employment information is completed properly and meets company standards
- Coordinate scheduling and contacting of applicants for orientation
- Assist with the processing of employment data as well as creation, maintenance, and administration of personnel files
- Ensure personnel file format is implemented and that appropriate employment forms and records are current
- Assist DOCS with maintaining clinical compliance including data entry, clinical record maintenance, and the tracking of doctor’s orders
Education
High School - undefined
Monte Vista High School
Spring Valley, CAPatient Care Technician - Healthcare
Kaplan College
San Diego, CA05.2014
Skills
- Bilingual (English/Spanish)
- Training and Staff development
- Scheduling
- Quality-driven communicator
- Medical records & charting
- Microsoft systems
- ATS
- Recruiting Websites
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- Team collaboration
- Staffing coordination
Timeline
Recruiter II
Family Health Centers of San Diego
06.2020 - 08.2023
Healthcare Recruiter III
Maxim Healthcare Services
02.2017 - 09.2019
Client Care Coordinator
Maxim Healthcare Services
03.2016 - 02.2017
Personnel Coordinator
Maxim Healthcare Services
07.2014 - 03.2016
High School - undefined
Monte Vista High School
Patient Care Technician - Healthcare
Kaplan College
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