Hi, I’m
Jessica Ferreyra
470 Greensward Way Matteson,IL
Summary
Proven track record in enhancing customer experiences and streamlining front-end operations at Bargain Mania. Skilled in cash register accuracy and proficient in software, demonstrating a keen ability to improve sales and customer service. Excelled in customer assistance and data processing, significantly contributing to operational efficiency and customer satisfaction.
Overview
8
years of professional experience
Work History
Bargain Mania
Cashier / Customer Service
07.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Auto Insurance
Secretary's Assistant
10.2020 - 10.2021
Job overview
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed research to collect and record industry data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Alejandra’s Restaurant
Cashier/customer Service
10.2016 - 10.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Foreman Highschool, 3235 N. Leclaire Avenue Chicago, Illinois 60641
2006
Skills
- Customer Assistance
- ID Verification
- Customer Service
- Product restocking
- Cash Register Operation
- Proficient in Software
- Reports and documents
- Data Processing
- Scheduling appointments
- Document Preparation
- Payroll Administration
Languages
English/spanish
Native or Bilingual
Timeline
Cashier / Customer Service
Bargain Mania
07.2024 - Current
Secretary's Assistant
Auto Insurance
10.2020 - 10.2021
Cashier/customer Service
Alejandra’s Restaurant
10.2016 - 10.2018
Foreman Highschool
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