Jessica Fields
Summary
Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.
Overview
9
9
years of professional experience
Work History
Dispatcher
Ampere Electric
06.2023 - 04.2024
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Managed daily delivery and work schedules to maximize coverage.
- Kept detailed and updated records of calls in physical and electronic databases.
- Assigned drivers to appropriate routes based on customer needs.
Office Manager
Valley Construction
10.2022 - 06.2023
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Legal Assistant
Marshall Injury Law
07.2019 - 10.2022
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Conducted research and analyzed documents to prepare findings and formulate alternatives.
Legal Assistant
Nettles Morris Law Firm
01.2015 - 07.2019
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to lawyers
- Conferred with case managers and other involved parties to gather and track case information
- Created highly researched and articulate legal paperwork
- Analyzed client balance sheets for settlement purposes.
Skills
- Work Order Management
- Schedule Management
- Customer Relations
- Office Management
- Legal Research
- Client Support
- Call Management
- Data Entry
- Conflict Resolution
- Problem-solving abilities
- Positive and professional
- Critical Thinking
Timeline
Dispatcher
Ampere Electric
06.2023 - 04.2024
Office Manager
Valley Construction
10.2022 - 06.2023
Legal Assistant
Marshall Injury Law
07.2019 - 10.2022
Legal Assistant
Nettles Morris Law Firm
01.2015 - 07.2019
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