Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Figueroa

Arlington,TX

Summary

Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in legal and small business management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress/ Waitress Supervisor

04.2017 - 08.2021
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Greeted customers, answered questions and recommended specials and desserts to increase profits
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selections
  • Calculated charges, issued table checks and collected payments from customers
  • Minimized customer wait times by taking and filling large volume of orders each day
  • Collaborated with host, bus person and cook to serve up food and beverage options
  • Prepared salads, appetizers and garnishes to assist kitchen staff
  • Plated food and assessed plate presentation to maintain highest standard of food quality
  • Washed restaurant items and arranged silverware, dishes, cooking utensils, equipment and displays
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals
  • Provided exceptional service to high volume of daily customers

Education

High School Diploma -

John Hancock High School

Kennedy King Community College Richard J. Daley Community College

Loyola Law Academy Certification (2020) Depaul Law Academy Certification - Law (Pre-Law)

Stanford Law School
2020

BBA - Management/Marketing

The University of Texas At Arlington
Arlington, TX

Skills

  • Quality Control Guidelines
  • Accurate Money Handling
  • Staff Motivation and Discipline
  • Workflow Optimization
  • Relationship Management
  • Regulatory Compliance
  • Item Promotion

Accomplishments

  • Achieved Pre Law certificate from various law schools by completing pre law early entry program with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Certification

  • Pre Law Certificate, Loyola Law school, DePaul Law School - [Timeframe]

Languages

Spanish
Native or Bilingual

Timeline

Waitress/ Waitress Supervisor

04.2017 - 08.2021

High School Diploma -

John Hancock High School

Kennedy King Community College Richard J. Daley Community College

Loyola Law Academy Certification (2020) Depaul Law Academy Certification - Law (Pre-Law)

Stanford Law School

BBA - Management/Marketing

The University of Texas At Arlington

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Jessica Figueroa