Jessica Figueroa
Sacramento ,CA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Aladdin Bail Bonds
09.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Teller
California Check Cashing Stores
05.2017 - 09.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Cashier
Habit Burger Grill
01.2016 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Menlo Atherton High School
Menlo Park, CA06.2014
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
- Database entry
- Professional and mature
- Meticulous attention to detail
- Multi-line phone proficiency
- Contract agreement preparation
- Negotiation
Timeline
Administrative Assistant
Aladdin Bail Bonds
09.2018 - Current
Teller
California Check Cashing Stores
05.2017 - 09.2018
Cashier
Habit Burger Grill
01.2016 - 05.2017
High School Diploma -
Menlo Atherton High School
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