Joshua Oliveira
Fortuna,CA
Summary
Dedicated Financial professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bail Bond Agent
Aladdin Bail Bonds
2022.10 - 2024.06
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Processed payments from defendants to secure bonds.
- Negotiated favorable terms with surety companies to secure competitive rates for clients'' bonds.
- Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
- Attended court to confirm attendance of each defendant at scheduled times.
- Participated in ongoing professional development opportunities to stay current with industry trends and changes in legislation affecting our operations.
Personal Banker
Wells Fargo
2016.06 - 2022.10
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Approached prospective clients through cold calling and emails to meet sales targets.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
Crew Member
Mcdonalds
2014.10 - 2016.05
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Distributed necessary tasks and duties during each shift.
Education
High School Diploma -
Fairfax High School
Fairfax, VA05.2013
Skills
- Opportunity Identification
- Legal Considerations
- Verbal and Written Communication
- Customer Service
- Pro-active Problem solving
Accomplishments
- #1 Customer Service Scores in Region, Including over 5,000 Branches
Certification
- Medallion Signature certified
- Business Advocate
- Onsite Activity and presentation Certified
- SAFE certified with NMLS id
- Licensed Bail Bond Agent
Languages
Spanish
Limited Working
Timeline
Bail Bond Agent
Aladdin Bail Bonds
2022.10 - 2024.06
Personal Banker
Wells Fargo
2016.06 - 2022.10
Crew Member
Mcdonalds
2014.10 - 2016.05
High School Diploma -
Fairfax High School
- Medallion Signature certified
- Business Advocate
- Onsite Activity and presentation Certified
- SAFE certified with NMLS id
- Licensed Bail Bond Agent
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