Josie Rodriguez
Houston,TX
Summary
Dedicated office professional with a strong background in customer service, insurance verification, and administrative support. Experienced in handling sensitive documentation, processing payments, and maintaining organized records. Bilingual and highly dependable, with the ability to multitask and provide exceptional service in high-volume settings.
Overview
7
7
years of professional experience
Work History
Bail Bond Agent
Jcb bail bonds
Houston, TX
04.2022 - 10.2025
- Approved and underwriting of qualified cosigners for legal bond agreements, directing of legal contract and payments arrangements with cosigners
- Taking payments from customers and issuing proper receipt documents
- Maintaining customer files and fact-checking for errors
- Signing /bonding release papers for inmate to be released from County Jail.
- Initiating phone calls to customers for collections and over due payments
- Asking open-ended questions to assess customers needs
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into database
- Reviewed and updated client correspondence files and scheduling data base.
Bail Bond Agent
Aable Bail Bonds
Houston, TX
06.2020 - 08.2021
- Approved and underwriting of qualified cosigners for legal bond agreements, directing of legal contract and payments arrangements with cosigners
- Taking payments from customers and issuing proper receipt documents
- Maintaining customer files and fact-checking for errors
- Signing /bonding release papers for inmate to be released from County Jail.
- Initiating phone calls to customers for collections and over due payments
- Asking open-ended questions to assess customers needs
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into database
- Reviewed and updated client correspondence files and scheduling data base.
Receptionist
Dr. Van Truong and associates
Houston, TX
10.2018 - 02.2020
- Verifying billing and insurance
- Ordering contacts for patients
- Calling and scheduling appointments
- Translating to patients
- Inputting orders
Education
High school diploma - undefined
Eisenhower High School
Houston, TXSkills
- Typing
- Office experience
- Client services
- Administrative experience
- Communication skills
- Bilingual
- Microsoft Excel
- Front Desk
- Call center
- Customer support
- Medical office experience
- English
- Time management
- Google Docs
- Sales
- Customer service
- Organizational skills
- Data entry
- Filing
Languages
Bilingual
Spanish - Fluent
Timeline
Bail Bond Agent
Jcb bail bonds
04.2022 - 10.2025
Bail Bond Agent
Aable Bail Bonds
06.2020 - 08.2021
Receptionist
Dr. Van Truong and associates
10.2018 - 02.2020
High school diploma - undefined
Eisenhower High School