Arieanna Banks
Angleton,TX
Summary
Highly motivated individual with strong written and verbal communication skills and customer service experience seeking entry-level position
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bail Bond Agent
a kims bail bonds
Angleton, TX
02.2022 - Current
- Evaluated client information to determine bail eligibility and risk factors.
- Explained bail bond processes to clients and their families for clarity.
- Collected and processed premium payments using secure systems.
- Managed case files and maintained accurate records for compliance audits.
- Communicated regularly with clients via phone calls or emails regarding their case status updates.
Customer Service Representative
CHI
04.2019 - 06.2024
- Receives and responds in a timely and professional manner to all billing-related questions posed by clinic staff; serves as liaison with various Revenue Cycle teams and other departments to respond to, or initiate response to, clinic questions.
- Identifies and researches unusual, complex or escalated issues as assigned; applies problem-solving and critical thinking skills as necessary to resolve issues within the scope of position authority.
- Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation and written responses to clinic issues; maintains confidentiality of medical records.
- Maintains current knowledge of internal, payer, and government regulations as applicable to assigned function.
- Establishes and maintains professional and effective relationships with peers and other stakeholders.
- Processed orders and managed inventory systems accurately.
Sales Representative
Mobily LLC
Angleton, TX
06.2019 - 02.2022
- Developed relationships with customers to understand their needs and preferences.
- Conducted product demonstrations to showcase features and benefits effectively.
- Managed inventory levels to ensure product availability for customers.
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
Assistant Manager
Cricket Wireless
Angleton, TX
02.2020 - 06.2021
Customer Service Associate
Dillard's, Inc.
Lake Jackson, TX
06.2017 - 04.2019
- Working the cash register and making correct change
- Processing returns while adhering to store policy
- Helping customers with a variety of concerns
- Putting away merchandise and restocking as needed
- Informing customers of active and upcoming promotions
Education
High school diploma -
Angleton High School
Angleton, TX07.2018
Skills
- General ledger accounting
- Microsoft Office
- Cash handling
- Computer skills
- Microsoft Outlook
- Communication skills
- Sales management
- Customer retention
- Marketing
- WordPress
- Computer operation
- Typing
- Fair Housing regulations
- Closing sales
- Organizational skills
- OneSite
- Home health
- Outside sales
- Technical Proficiency
- Microsoft Word
- Salesforce
- Inside Sales
- Yardi
- Windows
- Strong customer relation skills
- Retail sales
- Productivity software
- Administrative experience
- Patient observation
- Microsoft Excel
- Excellent Organization skills
- Cash register
- Customer Relationship Management
- Filing
- Property management
- Management
- Time management
- Customer service
- Sales
Certification
- Driver's License, 07/22, Present
- Food Handler Certification
- BLS Certification
Languages
Bilingual
Timeline
Bail Bond Agent
a kims bail bonds
02.2022 - Current
Assistant Manager
Cricket Wireless
02.2020 - 06.2021
Sales Representative
Mobily LLC
06.2019 - 02.2022
Customer Service Representative
CHI
04.2019 - 06.2024
Customer Service Associate
Dillard's, Inc.
06.2017 - 04.2019
High school diploma -
Angleton High School