Jessica Fleischer
Lake Grove,NY
Summary
Dynamic Administrative Assistant with a proven track record at Weatherstone Mortgage, enhancing customer relations and streamlining operations. Leveraged social media expertise and exceptional time management to elevate brand presence and improve office efficiency. Fostered athlete growth and team unity as a Cheerleading Instructor, boosting retention by fostering strong relationships.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Weatherstone Mortgage
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handle all Department of Financial Service, NMLS and all other bill payments
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Manage all social media accounts as well as make the content that is being posted
Assistant Competitive Cheerleading Coach
Rocky Point School District
06.2023 - Current
- Increased athlete retention rate by fostering strong relationships with team members and maintaining open lines of communication.
- Organized fundraising events to support the program''s financial needs, enabling the purchase of new equipment and uniforms.
- Supported head coach in communicating with parents about athlete progress, upcoming events, and other pertinent information relating to the program.
- Provided constructive feedback to athletes, leading to increased skill development and confidence.
Cheerleading Instructor
Universal Cheerleaders Association
05.2021 - Current
- Maintained a positive learning environment, cultivating strong relationships between athletes, coaches, and parents.
- Evaluated athlete progress regularly, adjusting lesson plans as needed to maximize individual growth.
- Improved team cohesiveness through team-building activities and group exercises.
Education
Bachelor of Arts - Public Relations
Hofstra University
Hempstead, NY01.2023
Skills
- Customer and client relations
- Social media knowledge
- Tech-Savvy
- Time Management
- Office Administration
Timeline
Administrative Assistant
Weatherstone Mortgage
10.2023 - Current
Assistant Competitive Cheerleading Coach
Rocky Point School District
06.2023 - Current
Cheerleading Instructor
Universal Cheerleaders Association
05.2021 - Current
Bachelor of Arts - Public Relations
Hofstra University
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