Jessica Flores
Belvidere,IL
Summary
My primary objective is to grow within the company by expanding my experience and strengthening my ability to work collaboratively with others. I aim to develop my leadership skills, gain valuable knowledge, and contribute to the organization’s success while continuing to grow as a professional.
Overview
9
9
years of professional experience
Work History
Recruiter/Dispatcher
Sure-staff Temp Agency
07.2025 - Current
- Developed job postings to attract qualified candidates for various positions.
- Sourced candidates through job boards and social media platforms effectively.
- Screened resumes to identify qualified applicants for client positions.
- Facilitated onboarding processes to ensure a smooth transition for new hires.
Server
Texas Roadhouse
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Account Manager
Accurate Personnel
02.2025 - 07.2025
- Set and achieved company defined sales goals.
- Assisted on-site with client check-ins, staffing needs, and daily operations.
- Studied job descriptions and qualifications to determine applicant requirements.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Maintained compliance with federal and state employment laws during entire recruitment process.
Recruiter/Dispatcher
Sure-staff Temp Agency
10.2019 - 01.2025
- Maintain continuous communication with employees and leadership.
- Support onboarding, compliance, and daily staffing operations.
- Answered phone calls and responded to customer emails.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- • Interview candidates, identify hiring needs, and source talent for multiple positions.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Studied job descriptions and qualifications to determine applicant requirements.
Host
Texas Roadhouse
08.2016 - 09.2019
- Welcomed guests warmly, creating a friendly and inviting atmosphere upon arrival.
- Coordinated seating arrangements to optimize flow during peak hours.
- Managed guest waitlists effectively to minimize wait times and enhance satisfaction.
- Assisted servers by relaying important guest information and special requests.
- Trained new staff on guest reception protocols and customer service standards.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Belvidere High School
Belvidere, IL05-2017
Skills
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- Team collaboration
- Client relationship management
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Recruiter/Dispatcher
Sure-staff Temp Agency
07.2025 - Current
Account Manager
Accurate Personnel
02.2025 - 07.2025
Server
Texas Roadhouse
12.2022 - Current
Recruiter/Dispatcher
Sure-staff Temp Agency
10.2019 - 01.2025
Host
Texas Roadhouse
08.2016 - 09.2019
High School Diploma -
Belvidere High School