Jessica Foust
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Wexner Medical Center, The Ohio State University
Columbus, OH
08.2023 - Current
- Provided emotional support and comfort to patients and families.
- Assisted nurses and doctors with non-medical tasks, such as delivering meals and running errands.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Delivered mail and packages between departments within the hospital complex.
Manager/Team Leader
Delphos Dairy Hut
Delphos, OH
06.2018 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency, while also providing coaching and feedback on employee performance and encouraging professional development.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Volunteer
Mercy Health - St. Rita's Medical Center
Lima, OH
05.2019 - 08.2021
- Assisted nurses and doctors in regulating visitors in the ICU.
- Answered phones, took messages, and directed calls to appropriate staff members.
- Provided comfort to patients in the endoscopy unit by catering to their basic needs of things such as warm blankets and water.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Helped transport patients and assisted with discharges.
- Greeted and directed patients and visitors to hospital departments to facilitate front-office procedures.
Education
High School Diploma -
Fort Jennings High School
Fort Jennings, OH05-2021
Bachelor of Science - Neuroscience
Ohio State University
Columbus, OHSkills
- Staff Development
- Operations and Performance Management
- Complex Problem-Solving
- Staff Training and Development
- Critical Thinking
- Flexible Schedule
- Patient Transport
- Communication
Certification
- Research Ethics certificate in CITI Human Subjects Protection [HSP] (Social and Behavioral)
Timeline
Volunteer
Wexner Medical Center, The Ohio State University
08.2023 - Current
Volunteer
Mercy Health - St. Rita's Medical Center
05.2019 - 08.2021
Manager/Team Leader
Delphos Dairy Hut
06.2018 - Current
High School Diploma -
Fort Jennings High School
Bachelor of Science - Neuroscience
Ohio State University