Jessica Fowler
Mansfield,TX
Summary
Dedicated hardworking and successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
9
9
years of professional experience
Work History
Assistant Bakery Manager
Kroger
Mansfield, TX
04.2017 - 12.2023
- Assessed inventory levels and reordered pantry items to keep adequate stock on hand.
- Resolved customer complaints regarding product quality or service issues.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Assisted with creating promotional displays that highlight featured items from the bakery.
- Guided bakery staff by prioritizing tasks and offering constructive feedback, enabling consistent delivery of excellent customer service.
- Provided training to new employees on proper techniques for producing baked goods.
- Executed quality standards, rotating product and removing damaged items from display cases.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Cleaning Specialist
CJ's Immaculate Concepts
Syracuse, NY
12.2014 - 02.2017
- Stocked supplies such as soap, paper towels and toilet tissue in restrooms.
- Assisted in snow removal operations during winter months.
- Utilized proper safety procedures when handling hazardous chemicals.
- Sanitized frequented areas and equipment using approved supplies.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Processed payroll for up to 30 employees weekly using specialized software.
- Assisted with the preparation of customer statements and invoices.
Education
Corcoran High School
Syracuse, NYSkills
- Bakery Operations
- Task Delegation
- Employee Coaching
- Visual Displays
- Supply Ordering
- Customer Service
Languages
English
Professional
References
References available upon request.
Timeline
Assistant Bakery Manager
Kroger
04.2017 - 12.2023
Cleaning Specialist
CJ's Immaculate Concepts
12.2014 - 02.2017
Corcoran High School