Jessica Frawley Buhr

• Help lead and manage a small team. Create a positive work environment and coach responsibilities and expectations
• Teach and implement best practices for the Nordy club card program - drive results
• Assist and troubleshoot difficult customer situation
• Fostered relationships with customers to build loyalty and trust.
• Analyzed customer feedback to identify areas for improvement.
• Help DM with daily tasks needed to run the dept.
• Manager in charge - open and close the store effectively.
• Q2, Q3 2025 ADM spotlight winner.

• Maintain inventory Accuracy through RFID scan, adjustment and physical inventory.
• Help manage and lead a small team.
• Receive, sort and help with processing of inbound freight.
• Training and implementation of best workplace practices, job duties, and expectations.
• Worked with a variety of programs NAVI, Clarity, TApp, Tableau, etc and helped onboard new hires and a Department manager
• Troubleshoot any inventory/back of house issues

Q2, Q3 2024 ADM spotlight winner

• Monitor inventory levels and conduct regular stock audits to ensure accuracy
• Analyze inventory reports to identify trends, discrepancies and ensure accuracy,.
• Manage the receiving and shipping processes to ensure accurate inventory tracking
• Proficiency in inventory tracking software.

• Responsible for packing merchandise and preparing it for shipment
• Handled customer shipment related issues.
• Helped train new hires and individuals unfamiliar to the department.
• Also performed stock team and web fulfillment duties when the need arose.
• Hazmat certified.

• Photographed and edited images to be used in print and web media.
• Worked with management to create solutions for web materials.
• Compiled and edited the company catalog, designed layouts, made sure images and information were accurate.
• Effectively worked with a small team.
• Programs used: Adode photoshop, Lightroom and Framemaker, AlaMark, SCPro, AniTA, Microsoft office suite.
• Collaborated with cross-functional teams to ensure design consistency across projects.