Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Frederick

Bartender
Apache Junction,AZ

Summary

Proactive Bartender/Waitstaff with extensive experience in customer service and order management. Proven success in resolving customer complaints, improving scheduling efficiency, and maintaining a clean dining environment. Skilled in cash handling, guest service, and team collaboration, bringing strong organizational skills and attention to detail to every role.

Overview

11
11
years of professional experience

Work History

Bartend/ Waitstaff

Wild Woman's Saloon
04.2024 - 10.2024
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.

Cnc Machinist

L.E.I. Machine and Firearms
01.2022 - 04.2024
  • Maintained tight tolerances with design specifications.
  • Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
  • Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
  • Partnered closely with quality control teams to identify areas where improvements could be made within production processes.

Waitress\bartender

The Red Onion Restaurant & Bar
04.2023 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress

Denny's
12.2021 - 01.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Bartender

Shamrock bar and grill
Claypool, Arizona
04.2018 - 03.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Bartender

Gold Canyon Golf Resort
06.2018 - 01.2019

Bartender

Captains Bar
02.2014 - 08.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

GED -

Apache Junction High School
Apache Junction, AZ

Skills

  • Meeting facilitation
  • Team morale boosting
  • Reservation Management
  • Workplace Safety
  • Policy Enforcement
  • Promotions planning
  • Food safety knowledge
  • Collaborative mindset
  • Food presentation
  • Cleaning and sanitation
  • Guest service
  • Customer Service Management
  • Organization
  • Money Handling
  • Team Leadership
  • Managing Reservations and Large Parties
  • Investigating Complaints
  • Sales and Marketing
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Reliable and Responsible
  • Problem-solving abilities
  • Attention to Detail
  • Multitasking Abilities
  • Collaboration and Teamwork
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Customer Satisfaction
  • Organizational Skills
  • Cash Handling

Timeline

Bartend/ Waitstaff

Wild Woman's Saloon
04.2024 - 10.2024

Waitress\bartender

The Red Onion Restaurant & Bar
04.2023 - 10.2023

Cnc Machinist

L.E.I. Machine and Firearms
01.2022 - 04.2024

Waitress

Denny's
12.2021 - 01.2022

Bartender

Gold Canyon Golf Resort
06.2018 - 01.2019

Bartender

Shamrock bar and grill
04.2018 - 03.2020

Bartender

Captains Bar
02.2014 - 08.2017

GED -

Apache Junction High School
Jessica FrederickBartender