Jessica Gaddis
Louisville,Ky
Summary
Customer service-oriented animal lover with a passion for helping people and caring for pets, wanting to learn more about animal behavior, focusing on safe and gentle handling. Pet owner with years of experience in pet sitting; providing playful stimulation, feeding, grooming, and sanitation. Working with special-needs animals and administering prescription therapy.
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Caregiver/ Pet sitter
Entrepreneurship
Louisville, KY
05.2025 - 03.2026
- Cared for a family member after medical event
- Boarded pets in my home
- In home pet sitter and house sitter
Appointment setter/Inside sales/Photographer
J.C. Penny Portrait Studios
Louisville, Ky
10.2024 - 05.2025
- Check in clients while answering phones and making reservations
- Inside sales for repeating clients / Up sales of photo packages
Retail Sales Associate
Dollar General Market
Louisville, Kentucky
09.2022 - 07.2023
- Assisted customers with product selection and inquiries.
- Maintained clean and organized store displays and shelves.
- Processed customer transactions accurately at the cash register.
- Stocked merchandise and ensured proper inventory levels.
- Monitored sales floor for theft prevention and safety issues.
- Collaborated with team members to enhance customer service experience.
Education
High school diploma -
North Bullitt
Shepherdsville, KySkills
- Microsoft Office
- Microsoft Word
- Cash handling
- medication management
- basic nutrition
- safety protocols
- customer engagement
- effective communication
- problem solving
- team collaboration
- time management
- Verbal and written communication skills
- Medication and appointment reminders
- Elderly care
- Patient care and companionship
- Basic housekeeping
- Flexible schedule and availability
- Respectful and compassionate
- Empathetic listening
- Patient companionship
- Daily living assistance
- Supportive companionship
- Verbal and written communication
- Housekeeping
- Social interaction
- patient care
Timeline
Caregiver/ Pet sitter
Entrepreneurship
05.2025 - 03.2026
Appointment setter/Inside sales/Photographer
J.C. Penny Portrait Studios
10.2024 - 05.2025
Retail Sales Associate
Dollar General Market
09.2022 - 07.2023
High school diploma -
North Bullitt