Jessica Gagne
Hanford,CA
Summary
Service-oriented delivery personal who's demonstrated road safety and a clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. I am a motivated customer service and sales personal seeking increasing responsibility in retail/food environment. Great at leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
8
8
years of professional experience
Work History
Instacart Shopper
Instacart
Hanford, CA, CA
05.2019 - Current
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Processed payments accurately and efficiently.
- Provided exceptional customer service throughout the shopping experience.
- Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
- Resolved customer complaints quickly and professionally.
- Ensured accuracy of orders by double checking contents before bagging each item.
Delivery Driver
Staff Co
Lemoore, California
01.2023 - 03.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Taco Bell
Cashier
Hanford, CA
05.2018 - 11.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cashier
Jack in the Box
Hanford, CA, CA
06.2016 - 09.2018
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Collected payments and provided accurate change.
Education
High School Diploma -
Hanford West High School
Hanford, CA06-2016
Skills
- Package scanning
- Payment collection
- Shopping orders
- Positive attitude
- Stocking and inventory
- Time management skills
- Problem-solving
- Loading and unloading
- Valid Driver's license
- Courteous and polite demeanor
- Customer service
- Punctual and reliable
- Customer interaction
- Drawer balancing
- Safety rules
- Product restocking
- Workflow optimization
- Upselling strategies
- Hospitality and accommodation
- Multitasking and organization
- Team leadership
Timeline
Delivery Driver
Staff Co
01.2023 - 03.2024
Instacart Shopper
Instacart
05.2019 - Current
Taco Bell
Cashier
05.2018 - 11.2019
Cashier
Jack in the Box
06.2016 - 09.2018
High School Diploma -
Hanford West High School