Open To Work
Jessica Gallagher
Largo,FL
Summary
Efficient Cashier and Sales Associate experienced in processing transactions and stocking shelves while delivering friendly customer service. Provided compassionate care as Direct Care Worker, focusing on patient safety and wellness through proactive monitoring and education. Demonstrated strong communication skills in managing high-volume customer interactions, contributing to team success and maintaining customer satisfaction.
Overview
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Overnight Stocker
Walmart
Largo, Florida
05.2025 - 06.2026
- Stocked shelves with merchandise to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Collaborated with team members to complete overnight stocking tasks.
- Organized backroom inventory for efficient access and management.
- Monitored product expiration dates and removed outdated items.
- Assisted customers with locating products during overnight hours.
- Maintained cleanliness of stock areas to comply with safety standards.
- Followed company policies for inventory control and loss prevention procedures.
Cashier/Assistant Manager, Customer Service
Family Dollar
Largo, Florida
10.2024 - 02.2025
- Supervised daily operations and ensured compliance with company policies.
- Trained new cashiers on register procedures and customer service techniques.
- Managed cash handling, balancing registers, and preparing deposits.
- Assisted customers with inquiries, returns, and product location.
- Coordinated store inventory management and restocking processes.
- Monitored store appearance and organized merchandise displays effectively.
- Resolved customer complaints to maintain a positive shopping experience.
Direct Support Professional
The Arc Tampa Bay
Clearwater, FL
06.2022 - 02.2024
- Handled all direct support issues in a timely, professional, and courteous manner
- Educated clients concerning their disability and the proper care and treatment for their condition
- Portrayed a clear image of the company to the public and media, ensuring the company's positive reputation
- Assisted clients in developing social skills through structured activities.
- Implemented individualized care plans to address personal needs and goals.
- Monitored client behavior and provided guidance during challenging situations.
- Coordinated transportation for clients to appointments and community events.
Patient Sitter
HCA trinity hospital
Trinity, FL
01.2022 - 04.2023
- Took account of all the patients belongings when they signed themselves in.
- I watched the psych patients in the ER
- Checked pulse/oxygen
- Checked stats
Assistant Teacher/Floater
The Guardian Angels academy
Hudson, FL
04.2022 - 06.2022
- Helped the teacher of the one year olds take care of the kids
- Managed and covered the other teachers lunches
- Designated arts and crafts and play time outside
Cashier/Customer Service
Publix supermarkets
Hudson, FL
12.2015 - 06.2022
- Efficient cashier/sales with 5 years of experience processing transactions and stocking shelves
- Customer service associate with 5 years of experience providing friendly and efficient service to customers while maintaining an organized and efficient office environment
- Proven track record of providing reliable and efficient service
Customer Service Representative 1
Conduent Business Services, LLC (Formerly Xerox)
10.2021 - 11.2021
- Maintained accurate records of customer interactions, ensuring easy access to customer names, addresses, phone numbers, credit card information, and product sales
- Responded to customer inquiries, addressed questions, and resolved issues promptly to enhance customer satisfaction
- Developed a customer database by systematically entering customer information, improving data organization and retrieval
Education
A.A. - Health Science
Pasco Hernando State College
Hudson, FL 06.2018 - 06.2020
Basic High School Diploma -
Fivay High school
Hudson, FL 08.2015 - 05.2018
Skills
- Inventory management
- Customer service
- Customer Relations
- Safety compliance
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Communication skills
- Conflict resolution
- Willingness to learn
- Computer literacy
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$17/hr - $1000/hrTimeline
Overnight Stocker
Walmart
05.2025 - 06.2026
Cashier/Assistant Manager, Customer Service
Family Dollar
10.2024 - 02.2025
Direct Support Professional
The Arc Tampa Bay
06.2022 - 02.2024
Assistant Teacher/Floater
The Guardian Angels academy
04.2022 - 06.2022
Patient Sitter
HCA trinity hospital
01.2022 - 04.2023
Customer Service Representative 1
Conduent Business Services, LLC (Formerly Xerox)
10.2021 - 11.2021
A.A. - Health Science
Pasco Hernando State College
06.2018 - 06.2020
Cashier/Customer Service
Publix supermarkets
12.2015 - 06.2022
Basic High School Diploma -
Fivay High school
08.2015 - 05.2018