Jessica Gallegos
La Puente,CA
Summary
Compassionate and dependable caregiver with experience providing personal care, companionship, and daily living assistance while maintaining the dignity, comfort, and safety of clients.
Overview
20
20
years of professional experience
Work History
RESEARCH AND ADJUSTMENT REP II
Bank of America
Brea, California
08.2006 - 04.2026
- Facilitated effective collaboration among team members to drive project success.
- Completed projects on schedule by leveraging teamwork and communication skills.
- Achieved organizational goals through partnership with cross-functional teams.
- Identified customer needs promptly to enhance service delivery efficiency.
- Resolved customer issues with expertise, promoting high levels of satisfaction.
- Addressed customer inquiries and assisted with requests to improve service quality.
- Streamlined processes through software tools for optimized operational performance.
- Maintained databases while pursuing ongoing education for professional development.
IHSS Care Provider
State
San Dimas, California
09.2024 - 11.2025
- Delivered personal care assistance for daily living activities, enhancing client independence.
- Communicated effectively with clients to assess individual needs and preferences.
- Facilitated mobility and transportation for client appointments and errands.
- Maintained clean, safe environments in client homes to ensure comfort and hygiene.
- Monitored medication schedules and administered medications as required.
- Assisted clients with daily activities, including dressing, bathing, and toileting.
- Performed light housekeeping duties, including laundry and meal preparation.
- Organized recreational activities to promote physical and mental well-being.
Education
Some College (No Degree) - Social Work
Citrus College
Glendora, CA08-2026
Skills
- Customer service
- Team collaboration
- Time management
- Patient care
- Patient management
- Strong ethics
- Compassionate care
- Empathetic listening
- Compassionate communication
- Relationship building
- Active listening
- Dependable and responsible
- Housekeeping tasks
- Personal hygiene assistance
- Heavy lifting
- Patient companionship
- Flexible schedule
- Medication management
- Multitasking and organization
- Lifting and transferring
- At-home care instruction
- Transportation services
- Quality program protocols
- Research methods
- Problem solving
- Client communication
- Multitasking
- Training & Development
Timeline
IHSS Care Provider
State
09.2024 - 11.2025
RESEARCH AND ADJUSTMENT REP II
Bank of America
08.2006 - 04.2026
Some College (No Degree) - Social Work
Citrus College