Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Ganus

Niles,MI

Summary

Banker with substantial experience in financial services, relationship management, and customer satisfaction. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in client consultations, transaction processing, and compliance with financial regulations. Reliable, results-driven, and equipped with solid background in banking operations and customer service.

Overview

8
8
years of professional experience

Work History

Associate Banker-ME

JPMorgan Chase
08.2023 - 04.2025
  • Preformed daily customer banking transactions including, deposits, withdrawals, transfers, and loan payments with accuracy and efficiency.
  • Opened and maintained checking and savings accounts, ensuring compliance with banking policies and customer needs.
  • Processed credit card applications, providing product knowledge and assisting customers through the application process.
  • Delivered high quality customer service by identifying client needs and offering tailored financial solutions.
  • Built strong customer relationships and contributed to branch growth through cross selling products and services.
  • Supported branch operations and collaborated with team members to meet performance goals.

Bank Teller

Northwest Bank
02.2020 - 04.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Cashier/Customer Service Cashier

Baguette De France
05.2017 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized food items in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Niles High School
Niles, MI
06-2019

Skills

  • Self-motivated nature
  • Attention to Detail
  • Customer service
  • Teller experience
  • Consumer banking
  • Professional demeanor
  • Cash handling
  • ATM balancing

Timeline

Associate Banker-ME

JPMorgan Chase
08.2023 - 04.2025

Bank Teller

Northwest Bank
02.2020 - 04.2023

Cashier/Customer Service Cashier

Baguette De France
05.2017 - 01.2020

High School Diploma -

Niles High School

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Jessica Ganus