Elizabeth Valdez
Ogden
Summary
Dynamic banking professional with a proven track record at Chase Bank, excelling in customer service and relationship building. Adept at educating clients and enhancing service experiences, I leverage strong operational skills to drive efficiency and compliance. Committed to fostering loyalty and collaboration, I consistently deliver exceptional results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Associate Banker-ME
Chase Bank
09.2024 - Current
- Assisted customers with account inquiries and transactions to enhance service experience.
- Learned bank software systems for efficient data entry and transaction processing.
- Supported team in daily operational tasks, ensuring compliance with banking regulations.
- Collaborated with colleagues to streamline processes and improve customer service delivery.
Teller
Zions First National Bank
03.2017 - 05.2021
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Assisted customers with inquiries regarding account balances, transactions, and bank services.
- Maintained cash drawer balance through meticulous record-keeping and reconciliation practices.
- Built rapport with customers, enhancing overall service experience and promoting customer loyalty.
General Manager
Cafe Rio
02.2012 - 02.2016
- Directed operational strategies to enhance efficiency across multiple departments.
- Implemented key performance indicators to measure team productivity and drive improvements.
- Cultivated a high-performing management team through mentorship and ongoing training initiatives.
- Streamlined communication processes, fostering collaboration among cross-functional teams.
Education
GED -
Ben Lomond
Ogden Skills
- Self-motivated nature
- Customer service
- Educating clients
- Developing customer relationships
- Relationship building
Timeline
Associate Banker-ME
Chase Bank
09.2024 - Current
Teller
Zions First National Bank
03.2017 - 05.2021
General Manager
Cafe Rio
02.2012 - 02.2016
GED -
Ben Lomond
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