Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

JESSICA GARCIA

Weslaco,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Rattler Ringer Phonathon

St. Mary's University
San Antonio, TX
09.2023 - Current
  • Maintained accurate records of customer interactions, details of inquiries, comments, and actions taken.
  • Navigated multiple computer applications simultaneously to research customer issues and provide appropriate responses.
  • Followed established procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Verified account information during each call to ensure accuracy in order processing or other transactions.
  • Performed follow-up calls to verify customer satisfaction after resolution of an issue.

Childcare Worker

Self-employeed
Weslaco, TX
02.2020 - 08.2023
  • Provided emotional support and guidance for children during daily routines and transitions.
  • Maintained a safe environment by monitoring children's play activities.
  • Observed children's performance, behavior, social development, and physical health.
  • Developed positive relationships with parents and guardians of the children in care.
  • Supervised outdoor playtime activities such as playground visits or walks around the neighborhood.
  • Helped with mealtime preparation including setting tables, serving meals, washing dishes.
  • Encouraged creativity through art projects like drawing and painting.
  • Demonstrated patience when dealing with challenging behaviors from young children.
  • Responded promptly to any medical needs of the child while adhering to safety protocols.
  • Followed strict hygiene standards while changing diapers or assisting with bathroom use.

Crew Member

Taco Bell
Weslaco, TX
03.2021 - 08.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

High School Diploma -

CTE Early College High School
Weslaco, TX
05.2023

Skills

  • Early Childhood Development
  • Activities Planning
  • Activities Leadership
  • Activity Planning
  • Communication
  • Leadership Skills
  • Active Listener
  • Problem Solving
  • Time Management

Affiliations

  • National Honor Society Chapter Member 4 years
  • Student Council Member 4 years
  • St. Mary's University Continue The Heritage

Languages

English
Professional
Spanish
Native/ Bilingual

Accomplishments

  • National Honor Society Chapter President 1 year
  • Student Council Treasurer 1 year
  • CTE High School Honor Graduate

Certification

  • CPR Certified

References

References available upon request.

Timeline

Rattler Ringer Phonathon

St. Mary's University
09.2023 - Current

Crew Member

Taco Bell
03.2021 - 08.2021

Childcare Worker

Self-employeed
02.2020 - 08.2023

High School Diploma -

CTE Early College High School

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JESSICA GARCIA