Jessica Garcia
Costa Mesa,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Assist guests with questions and concerns
RT&P, Disneyland
01.2022 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Assist guests with questions and concerns
- Trained in various roles; currently working as a cashier in tolls
- Support parking structure and field operations
Front Desk Support Staff
Clinic
01.2021 - 05.2021
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Answered and made phone calls
- Collected copayments and handled data entry
- Scheduled appointments and maintained medical records
- Faxed prescription orders and provided support to providers and managers
- Opened and closed the clinic
Order Picker
Nordstrom
06.2015 - 01.2021
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Picked and processed customer orders
- Assisted with stock and BOPUS (Buy Online, Pick Up in Store) orders
- Provided inventory assistance
- Printed labels, packaged boxes, and loaded into outbound containers.
Sales Associate
Polo Ralph Lauren
11.2016 - 01.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Amazon Prime
08.2015 - 01.2017
- Stowed inventory and processed outbound orders for Prime customers
- Assisted in problem-solving inventory issues
- Fulfilled orders at Sprouts
Education
Associate in Biology -
Santa Ana College
10.2024
Skills
- Laboratory experience in STEM classes
- Proficient in medical terminology (Medical Terminology A and B)
- Strong time management and customer service skills
- Proficient in Microsoft Office
- Experienced in front desk and guest services
- Medical scheduling and office experience
Timeline
Assist guests with questions and concerns
RT&P, Disneyland
01.2022 - Current
Front Desk Support Staff
Clinic
01.2021 - 05.2021
Sales Associate
Polo Ralph Lauren
11.2016 - 01.2018
Amazon Prime
08.2015 - 01.2017
Order Picker
Nordstrom
06.2015 - 01.2021
Associate in Biology -
Santa Ana College