Committed to addressing customer needs, fostering satisfaction, and cultivating long-term loyalty through exceptional service.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
Miramar, Florida
03.2025 - Current
Delivered exceptional customer service in fast-paced dining environment.
Processed customer orders with precision and relayed details to kitchen staff
Photographer
Mom365 Newborn Photography
Hialeah, FL
09.2024 - 02.2025
Configured lighting equipment and calibrated camera settings to achieve optimal image quality.
Oversaw maintenance and servicing of photography equipment, including cameras, lenses, lighting gear, and tripods.
After-School Teacher
Youth Co-Op Preparatory Charter School
Hialeah, Florida
08.2022 - 08.2024
Cultivated and upheld a safe, healthy, and comfortable environment for students.
Ensured adherence to school guidelines and standards to enhance student study techniques.
Designed and executed innovative after-school programs that fostered creativity, social interaction, and physical fitness.
Inspired students to cultivate effective study habits by reinforcing positive behaviors.
Ensured safety of learning environment through effective implementation of behavior management techniques.
Cashier
Wingstop
Hialeah, Florida
11.2021 - 06.2022
Delivered efficient and courteous service to customers, ensuring satisfaction.
Executed opening and closing procedures, including cash register reconciliation, inventory restocking, and facility cleaning.
Implemented and enforced store safety and cleanliness standards to mitigate hazards.
Resolved customer complaints and inquiries with professionalism and efficiency.
Facilitated training and mentoring programs for new team members.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL
06.2026
Skills
Applied critical thinking to resolve operational obstacles and enhance efficiency
Achieved enhanced guest satisfaction through expertly crafted food and beverage pairings Delivered innovative menu solutions that increased customer engagement and repeat visits Drove collaboration between culinary and service teams to optimize pairing selections
Coordinated logistics and schedules for various activities to ensure seamless execution and participant satisfaction
Coordinated order management activities, including tracking, processing, and resolving discrepancies
Monitored project timelines and adjusted schedules to ensure timely completion of deliverables
Improved customer experience by delivering prompt and courteous food service Enhanced operational flow through effective coordination of service activities Increased team productivity by facilitating clear communication and task delegation
Developed and maintained channels for effective communication to support project objectives
LANGUAGES
Spanish, Proficient (C2)
CAREER OBJECTIVE
After-School Teacher, Youth Co-Op Preparatory Charter School, Hialeah, FL, 33018