Experienced in art education and membership management with a talent for building connections and driving engagement. Skilled in strategic planning, relationship cultivation, and delivering impactful member experiences through the arts.
Overview
3
3
years of professional experience
Work History
Head of Memberships
Clayroom SoMa
04.2023 - Current
Head of Memberships program, spearheaded membership-driven projects and initiatives, such as member sales, social events, and community outreach events. Lead initiatives such as social media campaigns, and studio improvements, actively contributing to the growth and enhancement of the studio's offerings and reputation
Managed administrative responsibilities, including responding to inquiries, processing invoices, and fostering a welcoming atmosphere during open studio hours to enhance the experience for students and members
Teach both long-term (6-week) courses and one-time classes, covering beginner and advanced wheel-throwing and hand-building, fostering a conducive learning environment for students
Support studio operations in assisting with various technical aspects including glaze preparation, inventory control, and kiln loading to ensure smooth day-to-day functioning
Office Assistant
Davis Airporter
08.2022 - 01.2023
Delivered exceptional customer service by managing travel arrangements, booking and modifying reservations, and resolving client inquiries or complaints to ensure satisfaction
Handled 30+ daily calls and emails, efficiently communicating with passengers and coordinating timely dispatch of drivers
Accurately entered and maintained sensitive client data using Microsoft Excel and Access, ensuring confidentiality and administrative precision
Ceramics Department Intern
San Francisco State University
01.2022 - 05.2022
Assisted in glaze preparation by accurately measuring materials, safely storing chemicals, and recycling excess clay to reduce waste
Operated studio equipment including kilns, pottery wheels, slab rollers, and glaze mixers while following safety protocols and technical training
Collaborated with a team of interns to prioritize daily tasks, delegate responsibilities, and streamline studio workflows