JESSICA GIAMBRONE
PHOENIX,ARIZONA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customers needs to facilitate enjoyable dining experiences. I am always looking for new ways to help fellow coworkers in need or when I need help I know when to ask for it.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Server/Food Expeditor
Mamma Lucy
Scottdale, AZ
07.2024 - Current
- Greeted guests in a friendly and welcoming manner.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Ensured that all restaurant safety guidelines were followed at all times.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Reconciled discrepancies between guest checks and payments received with total sales at end of shift.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
Server/ Expediter/Busser
FABIO ON FIRE
Peoria, USA
07.2021 - 07.2024
- Company Overview: Pizzeria Italiana
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Pizzeria Italiana
Education
Bachelor of Science - Dietetics
Arizona State University
Downtown Phoenix, AZ05-2028
HIGH SCHOOL DIPLOMA - Biomedical program
Mountain Ridge High School
Glendale, AZ05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Food safety understanding
- Team Leadership
- Menu Memorization
Certification
- Food Handlers Certification
- OSHA Certification
- CPR Certification
Timeline
Food Server/Food Expeditor
Mamma Lucy
07.2024 - Current
Server/ Expediter/Busser
FABIO ON FIRE
07.2021 - 07.2024
Bachelor of Science - Dietetics
Arizona State University
HIGH SCHOOL DIPLOMA - Biomedical program
Mountain Ridge High School