Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

JESSICA GIAMBRONE

PHOENIX,ARIZONA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customers needs to facilitate enjoyable dining experiences. I am always looking for new ways to help fellow coworkers in need or when I need help I know when to ask for it.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Server/Food Expeditor

Mamma Lucy
Scottdale, AZ
07.2024 - Current
  • Greeted guests in a friendly and welcoming manner.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Informed customers of daily specials and menu changes.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Brought food and beverages to the table in a timely manner.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Reconciled discrepancies between guest checks and payments received with total sales at end of shift.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.

Server/ Expediter/Busser

FABIO ON FIRE
Peoria, USA
07.2021 - 07.2024
  • Company Overview: Pizzeria Italiana
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Pizzeria Italiana

Education

Bachelor of Science - Dietetics

Arizona State University
Downtown Phoenix, AZ
05-2028

HIGH SCHOOL DIPLOMA - Biomedical program

Mountain Ridge High School
Glendale, AZ
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Food safety understanding
  • Team Leadership
  • Menu Memorization

Certification

  • Food Handlers Certification
  • OSHA Certification
  • CPR Certification

Timeline

Food Server/Food Expeditor

Mamma Lucy
07.2024 - Current

Server/ Expediter/Busser

FABIO ON FIRE
07.2021 - 07.2024

Bachelor of Science - Dietetics

Arizona State University

HIGH SCHOOL DIPLOMA - Biomedical program

Mountain Ridge High School
JESSICA GIAMBRONE