Summary
Overview
Work History
Education
Skills
Timeline
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Sean Luch

San Diego,CA

Summary

Hard-working recent college graduate seeking a position in the customer service industry.

Overview

5
5
years of professional experience

Work History

Server/Food Expeditor

Mizza: Artisan Pizza and Italian Cuisine
08.2022 - 05.2024
  • Worked with Touch Bistro to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Trained new expeditors and food runners according to company policies and standards.

Receptionist

Grossmont Post Acute
06.2021 - 09.2021
  • Answered phone promptly and directed incoming calls to correct offices/patient rooms.
  • Greeted incoming visitors, vendors and patients professionally and provided friendly, knowledgeable assistance.
  • Scheduled and oversaw all visits to make sure they were abiding by company health and safety protocol.

Food Service Worker

San Diego Zoo
06.2019 - 09.2019
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs

Education

Bachelor of Arts - Political Science/ Geography

University of California, Santa Barbara
Goleta, CA
06.2024

Skills

  • Effective communication skills
  • Active listening and problem solving
  • Food Delivery
  • Guest Engagement
  • Safe Food Handling
  • Food Running
  • Order Management
  • Food safety understanding
  • Menu Memorization
  • Exceptional customer service
  • Strong Work Ethic
  • Order Accuracy
  • Point of sale operation

Timeline

Server/Food Expeditor

Mizza: Artisan Pizza and Italian Cuisine
08.2022 - 05.2024

Receptionist

Grossmont Post Acute
06.2021 - 09.2021

Food Service Worker

San Diego Zoo
06.2019 - 09.2019

Bachelor of Arts - Political Science/ Geography

University of California, Santa Barbara

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Sean Luch