Sean Luch
San Diego,CA
Summary
Hard-working recent college graduate seeking a position in the customer service industry.
Overview
5
5
years of professional experience
Work History
Server/Food Expeditor
Mizza: Artisan Pizza and Italian Cuisine
Santa Barbara, CA
08.2022 - 05.2024
- Worked with Touch Bistro to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Trained new expeditors and food runners according to company policies and standards.
Receptionist
Grossmont Post Acute
La Mesa, CA
06.2021 - 09.2021
- Answered phone promptly and directed incoming calls to correct offices/patient rooms.
- Greeted incoming visitors, vendors and patients professionally and provided friendly, knowledgeable assistance.
- Scheduled and oversaw all visits to make sure they were abiding by company health and safety protocol.
Food Service Worker
San Diego Zoo
San Diego, CA
06.2019 - 09.2019
- Operated cash register for cash, check, and credit card transactions.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs
Education
Bachelor of Arts - Political Science/ Geography
University of California, Santa Barbara
Goleta, CA06.2024
Skills
- Effective communication skills
- Active listening and problem solving
- Food Delivery
- Guest Engagement
- Safe Food Handling
- Food Running
- Order Management
- Food safety understanding
- Menu Memorization
- Exceptional customer service
- Strong Work Ethic
- Order Accuracy
- Point of sale operation
Timeline
Server/Food Expeditor
Mizza: Artisan Pizza and Italian Cuisine
08.2022 - 05.2024
Receptionist
Grossmont Post Acute
06.2021 - 09.2021
Food Service Worker
San Diego Zoo
06.2019 - 09.2019
Bachelor of Arts - Political Science/ Geography
University of California, Santa Barbara