Kara Huff
Canton
Summary
Experienced hospitality professional, known for calm professionalism, quick problem-solving, and clear communication—especially under pressure. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Well-versed in safety and sanitation.
Overview
11
11
years of professional experience
Work History
Server/Food Expeditor
Annas House
Westland
06.2019 - 06.2024
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure prompt food preparation and delivery.
- Trained new team members on service standards and restaurant policies.
- Accurately took orders while maintaining operational efficiency.
- Processed cash transactions following company procedures.
- Operated POS terminals for order entry, bill splitting, and calculations.
- Coordinated with restaurant staff to enhance operational efficiency.
- Maintaining clear communication with managers and the team, delivering information that might affect the quality or timing of service.
Server/Food Expeditor
Red Robin Gourmet Burgers
Westland
03.2015 - 02.2020
- Processed customer orders accurately and efficiently to enhance service delivery.
- Operated POS terminals for order entry, bill splitting, and total calculations.
- Handled cash transactions and processed payments with precision.
- Assisted in training new servers on menu items and service protocols.
- Ensured compliance with food safety regulations during all service operations.
- Greeted customers, addressed inquiries, and recommended specials to boost sales.
Server/Bartender
Haydens Grill And Bar
Canton
09.2013 - 05.2016
- Ensured timely delivery of food and drinks while managing multiple tables.
- Processed customer payments efficiently using point-of-sale systems.
- Promoted desserts, appetizers, and specialty drinks to enhance sales performance.
- Maintained knowledge of daily specials, new menu items, and ongoing promotions.
- Mixed cocktails and beverages following standard recipes to ensure consistency.
- Delivered exceptional customer service in a fast-paced dining environment.
Education
High School Diploma -
Schoolcraft College
Livonia, MISkills
- Customer service and support
- Cash handling and POS operation
- Food safety compliance
- Professional communication
- Time management
- Guest engagement and menu knowledge
- Order accuracy and recommendations
- Team collaboration
Timeline
Server/Food Expeditor
Annas House
06.2019 - 06.2024
Server/Food Expeditor
Red Robin Gourmet Burgers
03.2015 - 02.2020
Server/Bartender
Haydens Grill And Bar
09.2013 - 05.2016
High School Diploma -
Schoolcraft College