Jessica Gonzalez
Medical Assistant
Sacramento,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Language
Work History
Medical Assistant
UC Davis
07.2022 - Current
- Helping patients meet the quality metrics, making sure advance care directives. Giving patients their fit kits for colorectal and scheduling mammogram. As well as helping patients schedule PAPs and complete diabetic screening.
- Experience in oncology, managing the archiving of images. Assisting patients in scheduling bone marrow procedures. Preparing for fine needle aspiration (FNA) and laryngoscopes procedures.
- Improved patient satisfaction by providing compassionate support and addressing concerns relating to cancer diagnosis and treatment plans.
- Experience in dermatology, assisting with scheduling procedures, setting up a sterile field, and assisting with biopsies and surgeries. Provide patients with aftercare instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Used EPIC to schedule appointments for doctor visits and procedures.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Wrapped trays, instrument packs, and sets.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Proactively participated in quality improvement initiatives within the oncology department by analyzing performance data and implementing evidence-based best practices to enhance patient outcomes.
Medical Assistant
Concentra Urgent Care
08.2019 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms and allergies.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Arranged surgeries with surgical center, confirming times with patients.
- Prepared initial patient charts for admission.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Ordered and prepared reagents and supplies.
- Ability to managed over 50 calls a day.
- Work with Physical Therapy department and Orthopedics.
Medical Assistant
River City Medical Group/ SFMG
12.2014 - 07.2019
- Knowledge cross train front and back office assistant for Family Medicine and Pediatrics.
- Demonstrate proficiency in taking patients Medical history and vital signs.
- Ensure exams rooms are clean , stocked and appropriate for patients.
- Assist providers with minor procedures, well women exams, culture swabs and suture removal.
- Administer injection to pediatrics and adults.
- Perform EKG's or other diagnostic test, ear irrigation and wound cleaning/ bandaging.
- Performed routine A1C checks, preparing specimens for lab processing.
- Request referrals , labs and images per Doctors request.
- Explain treatment procedures, medications , special diets per Doctors request.
- Authorized drug refills and provide prescription information to pharmacies.
- Tract patients medical records and entering into patients chart.
- Maintain available for other Medical Assistants when necessary.
- React calmly and effectively in emergency situations.
- Update inventory , expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and polices.
Education
Medical Assisting
Kaplan College - Stockton
Stockton, CA 12.2014 - 12.2014
Skills
Care Gaps
Scheduling Mammograms & PAPs
Helping patient meet the quality metrics
Complete Diabetic Screening
Ensuring an advance care directive
Providing patients with colorectal kits
Professional Developmental
Data Entry
EMR
Oncology Experience
Dermatology Experience
Time Management
Communication
Cleanliness and Organization
Administrative Skills
Attention to Detail
Interpersonal Skills
Injections
Simple Dressing
Inventory and Supply Management
Customer Service
Monitoring Patient Progress
Microsoft/ EPIC
Timeline
Medical Assistant
UC Davis
07.2022 - Current
Medical Assistant
Concentra Urgent Care
08.2019 - Current
Medical Assistant
River City Medical Group/ SFMG
12.2014 - 07.2019
Medical Assisting
Kaplan College - Stockton
12.2014 - 12.2014