Jessica Graham

• Developed and implemented business strategies to drive revenue growth and enhance customer engagement.
• Managed financial operations, including budgeting, forecasting, and expense tracking to ensure profitability.
• Cultivated relationships with clients to understand needs and deliver tailored solutions, enhancing customer satisfaction.
• Oversaw marketing initiatives across digital platforms to increase brand visibility and attract new customers.

• Created and managed comprehensive digital learning programs, coordinating national remote teams and delivering curriculum via Zoom and digital platforms. • Developed performance metrics and tracked program outcomes using spreadsheets, surveys, and CRM systems. • Trained over 75 team members in virtual communication, leadership, and business planning, with a focus on community engagement and continuous learning. • Designed and delivered presentations, training materials, and virtual workshops for thousands of participants.

• Developed and taught adult education courses for learners seeking industry-specific and life skills training. • Collaborated with college leadership and workforce partners to tailor instructional content to real-world job market demands.

• Utilized project-based learning and practical applications to engage adult learners and promote post-secondary success

• Developed and implemented engaging curriculum aligned with educational standards.
• Facilitated interactive discussions to enhance student comprehension and critical thinking skills.
• Collaborated with faculty to refine course materials and improve instructional methodologies.

• Developed curriculum to enhance gifted student engagement and learning outcomes.
• Led professional development workshops for educators on differentiated instruction strategies.
• Mentored new teachers in effective classroom management techniques for advanced learners.
• Implemented individualized education plans, optimizing student academic growth and emotional well-being.

• Designed differentiated instructional materials aligned with state and federal education standards.

Served as a School Improvement Team Member, collaborating with school leadership to implement evidence-based practices for student achievement and staff development.

• Led data-driven initiatives to address achievement gaps, including gifted programming and STEM enrichment for high-performing students.

• Administered assessments, analyzed data, and created action plans based on performance trends and compliance benchmarks.

• Coordinated interdisciplinary projects to foster critical thinking and creativity in students.
• Collaborated with school administration to integrate innovative teaching methods into existing programs.

• Maintained payroll and financial records in accordance with privacy and reporting requirements.

• Supported administrative operations including scheduling, client onboarding, and tax documentation.

• Developed internal recordkeeping systems for improved audit readiness and compliance.

• Managed daily office operations to ensure seamless workflow and efficiency.
• Oversaw scheduling, meeting coordination, and travel arrangements for senior management.
• Coordinated communication between departments to facilitate project completion and conflict resolution.

Professional Development & Coursework • Trauma-Informed Teaching Practices – Iredell-Statesville Schools • Using Data to Drive Instruction – District PD • FERPA, IDEA & ESSA Compliance – Ongoing Certification, 2023 • Curriculum Design for Adult Learners – Mitchell Community College • Equity & Access in Education – Online Module, 2023 • Virtual Engagement Strategies for Trainers – Self-Paced, 2022