Open To Work
Jessica Grant
Belleville,IL
Summary
Seeking role as a Practice Manager.
Achieved enrolling 580 patients from five different facilities for blood pressure cuffs within 6 months. Maintained getting patients’ blood pressure lowered between 15% and 20% within a year. Recognized by American Heart Association’s newsletter for providing education on high blood pressure and blood pressure cuffs to rural community. Led, directed, and mentored Community Health Workers with training on outreach, blood pressure education, and care navigation. Accomplished keeping nine nursing homes under $60,000 in uncollected balances with the target goal being $100,000 for Illinois homes and $150,000 for Missouri homes. Accomplished in Microsoft Office, Medi (HFS) system, Inovalon, Reliafund, Unite Us, Athena Portal, MatrixCare, and MO HealthNet Portal.
Overview
11
11
years of professional experience
Work History
Collection Specialist
Biller-Palladian Healthcare
01.2025 - Current
- Manage daily census reports and hospice billing, ensuring accuracy and compliance with Medicaid regulations for Illinois/Missouri
- Develop strong relationships with facility staff and residents, enhancing communication regarding payments and collections.
- Successfully reduce uncollected balances for private pay accounts through effective payment plans and customer service initiatives.
- Assist with ACH recurring deposits for nine different nursing homes.
- Assist with doing private pay, Medicaid, hospice, and DHS grant deposits.
Daycare Director
Jessi’s Daycare
01.2024 - 12.2024
- Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being
- Led daily activities such as circle time, arts and crafts, story time, outdoor play, and sensory exploration to promote learning and development
- Developed and implemented an appropriate curriculum for children in accordance with state guidelines.
- Accomplished opening my own business with six children including my own in a daycare.
Program Manager
SIHF Healthcare
10.2021 - 12.2023
- Collaborated with the executive team to align program implementation with organizational objectives.
- Managed changes and interventions to achieve program goals for the National Hypertension Initiative.
- Constructed quarterly program status summaries for the American Heart Association, enhancing reporting accuracy.
- Trained and developed Community Health Workers, fostering leadership within the team.
- Assisted with weekly inventory for blood pressure cuffs.
- Tracked weekly reports on excel for compliant/noncompliant patients with blood pressure cuffs.
Intern
Gateway Healthcare
05.2021 - 08.2021
- Assisted patients in signing up for medical insurance using an insurance database, enhancing access to healthcare services.
- Participated in client meetings, providing valuable feedback that improved team collaboration and project outcomes.
- Developed data-driven reports and presentations, streamlining communication of key insights to stakeholders.
Transporter/Receptionist
Bria of Belleville
01.2020 - 04.2021
- Communicated with patients throughout transport time to comfort and help ease anxiety.
- Transported patients to and from medical appointments and procedures safely and efficiently.
- Assisted patients with moving out of beds, wheelchairs, and stretchers.
- Maintained patient confidentiality by adhering to HIPAA regulations.
- Greeted residents and family members as they entered the nursing home.
Home Health Aide
Addus Homecare
02.2017 - 11.2019
- Provided compassionate support to patients, enhancing their emotional well-being and daily living activities.
- Recognized and responded effectively to emergency situations, ensuring patient safety.
- Assisted with personal hygiene tasks, promoting dignity and comfort for clients.
Librarian
Lincoln University
08.2015 - 05.2016
- Managed inventory and supported students learning needs.
- Emphasized ability to assist students and greet them with library services and research.
- Assisted hundreds of students per week.
- Provided technical assistance and information on library resources to students.
Camp Worker
Jones Park
05.2015 - 08.2015
- Ensured the safety and well-being of children ages 6-14 years of age.
- Led activities like sports, arts, and games to create a positive enriching experience.
- Planned and organized camp programs for the children involved.
- Enforced camp rules and regulations.
Fountain Operator
Steak n Shake
09.2014 - 04.2015
- Prepared all fountain products, including burgers and shakes, to order within the timeframe of 5-8 minutes.
- Maintained a clean and sanitary work area by regularly restocking, cleaning, and sanitizing equipment.
- Provided excellent customer service while working in a team-oriented environment.
- Adhered to company standards for security, safety, and uniform policy.
Education
Bachelor of Science - Healthcare Management
Harris-Stowe University
01.2021
High School Diploma - undefined
East Side Senior High School
01.2015
Skills
- Microsoft Office
- Program Management
- Compliance
- Budgeting
- Negotiation
- Mentorship
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridTimeline
Collection Specialist
Biller-Palladian Healthcare
01.2025 - Current
Daycare Director
Jessi’s Daycare
01.2024 - 12.2024
Program Manager
SIHF Healthcare
10.2021 - 12.2023
Intern
Gateway Healthcare
05.2021 - 08.2021
Transporter/Receptionist
Bria of Belleville
01.2020 - 04.2021
Home Health Aide
Addus Homecare
02.2017 - 11.2019
Librarian
Lincoln University
08.2015 - 05.2016
Camp Worker
Jones Park
05.2015 - 08.2015
Fountain Operator
Steak n Shake
09.2014 - 04.2015
Bachelor of Science - Healthcare Management
Harris-Stowe University
High School Diploma - undefined
East Side Senior High School