Shala Lorance

I work part-time in two different positions at Interventional Spine & Pain Center. I work at the front desk as the Addiction Receptionist on Wednesdays and every other Saturday, and I work in the lab as a Collection Specialist Tuesday, Thursday, and Fridays. In the receptionist position, I handle patient scheduling and payment collection while offering a professional but welcoming demeanor in person and on the phone. In the lab, I collect urine and saliva drug screens and store them appropriately. I also offer a professional yet friendly demeanor to make patients feel welcome and good during the uncomfortable process of leaving a urine sample. I also do a significant amount of data entry, and I am comfortable using Microsoft Office programs such as Word, PowerPoint, Excel, etc.

Offering a solid foundation in financial principles and exceptional communication skills, with a strong desire to learn and develop in any work environment. Contributes analytical thinking and attention to detail to quickly grasp industry-specific practices and tools. Ready to use and develop communication and data management skills in any full-time role. Personable and organized with a strong aptitude for problem-solving and workplace etiquette. Possesses foundational knowledge in financial management and customer service, and proficient in data entry and communication. Aims to optimize workplace proficiency and maintain positive client relationships.