Jessica Green
Houston,TX
Summary
Proven Life Insurance Agent at Primerica, adept in insurance policy sales and building strong client relationships. Excelled in client service, achieving customer satisfaction.
Skilled in hospitality service expertise and team support, demonstrated at Colorado Grill and Searcy Country Club. Committed to continuous learning and professional development, enhancing team efficiency and client retention.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Life Insurance Agent
Primerica
01.2025 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
Waitress
Colorado Grill
08.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Server
Searcy Country Club
01.2020 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
High School Diploma -
Central High School
Little Rock, AR05.2001
Skills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Client retention
- Referral generation
- Continuing education
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Food running
- Order accuracy
- Performance improvement
- Table bussing
- Team member support
Timeline
Life Insurance Agent
Primerica
01.2025 - Current
Waitress
Colorado Grill
08.2024 - 12.2024
Server
Searcy Country Club
01.2020 - 07.2024
High School Diploma -
Central High School
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