JESSICA GREEN
Phoenix,AZ
Summary
Versatile professional with extensive expertise in customer service and self-presentation, aiming to enhance value and drive revenue growth in the jewelry industry. Proven ability to initiate positive outcomes for clients through effective communication and relationship-building skills.
Overview
18
18
years of professional experience
Work History
Flight Attendant
AMERICAN AIRLINES
05.2013 - Current
- Job responsibilities include safety related and heavily customer service driven tasks.
- We are challenged to "elevate" customer service to higher levels for each person individually.
- Winner of "Going Up; Elevate the Everyday Experience" for customer service with American Airlines 2018.
- Recognized for outstanding work in yearly volunteer event "Wings for Autism" flight in 2019.
Bartender/Event Coordinator
Dilly Dally
Phoenix, AZ
02.2021 - 05.2025
- Creator and coordinator of special events (Dilly Dates) to boost customer numbers and profits through my speed dating company.
- Operating cash register and Point of Sale (POS) system for transactions and proper change for cash transactions.
- Balancing daily registers and generated sales reports for management.
- Following alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Manager & Bartender
THE VINE TAVERN & EATERY
01.2008 - 03.2020
- Family owned/oriented business where I was one of three bartenders, setting up the bar, stocking, serving customers of all ages and backgrounds, closing/cleaning duties.
- Promoted to Day Manager within 1st year of employment.
- Routinely served 500+ customers on the busiest nights of the week in Tempe.
Education
Bachelor of Interdisciplinary Studies - Small Business & Communication
Arizona State University
Skills
- Relationship management
- Customer service excellence
- Public engagement
- Organizational culture awareness
- Conflict resolution strategies
- Sales proficiency
- Market trend analysis
- Service-oriented approach
- Attention to detail
- Event planning and coordination
- Point of sale expertise
- Cash handling skills
- Alcohol safety compliance knowledge
- Sales reporting accuracy
- Customer relationship management expertise
- Metalsmithing and gemstone expertise
Affiliations
Shoemaking Student and Mentee of Dominic Chambrone (The Shoe Surgeon)
Shoemaking intern with David Espinoza Bootmaker (Phoenix)
Timeline
Bartender/Event Coordinator
Dilly Dally
02.2021 - 05.2025
Flight Attendant
AMERICAN AIRLINES
05.2013 - Current
Manager & Bartender
THE VINE TAVERN & EATERY
01.2008 - 03.2020
Bachelor of Interdisciplinary Studies - Small Business & Communication
Arizona State University
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