Jessica Grigsby-Hardin
Marysville,WA
Summary
Convenience Store Clerk with extensive experience in customer service and cash management. Managed daily store operations, including inventory management and cleanliness, ensuring optimal customer experience. Proven ability to foster customer relationships and resolve issues efficiently. Identified and implemented process improvements, enhancing operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Kwik Fill
Wolcott, NY
12.2022 - 07.2023
- Ensured compliance with health department regulations for food preparation standards.
- Monitored temperatures of freezers and refrigerators to maintain optimal functionality.
- Addressed customer inquiries about menu items and special requests promptly.
- Assisted with inventory management and restocked supplies as necessary.
- Performed opening and closing duties as designated by management.
Delivery Driver
Domino's Pizza
Federal Way, WA
01.2021 - 07.2021
- Executed daily delivery instructions and route assignments from dispatch.
- Adhered to traffic laws while operating delivery vehicle.
- Maintained accurate records of goods delivered and processed payments.
- Resolved customer complaints professionally, fostering positive client relationships.
- Communicated with dispatch regarding delays or issues encountered on routes.
- Delivered exceptional customer service by addressing inquiries about products.
- Ensured timely deliveries by following established protocols and guidelines.
Deli Clerk
Safeway
North Bend, WA
12.2018 - 11.2020
- Assisted customers in selecting products from deli case and menu board.
- Ensured compliance with local health department regulations for food preparation and storage.
- Inspected deli product labels to verify pricing accuracy.
- Maintained cleanliness of deli area and equipment to meet safety standards.
- Collaborated with staff to enhance operational efficiency during peak business hours.
- Rotated shelf products to ensure freshness and minimize waste.
- Performed opening and closing duties, including restocking supplies and cleaning work areas.
Store Clerk
The Brinnon General Store
Brinnon, WA
07.2012 - 09.2018
- Organized store shelves by product type and size, enhancing accessibility for customers.
- Processed customer payments accurately and efficiently, ensuring swift transactions.
- Inventoried merchandise regularly to maintain accurate stock levels.
- Conducted daily audits of sales floor and backroom for cleanliness and organization.
- Operated cash register in compliance with company policies and procedures.
- Balanced receipts against cash on hand at shift end to ensure accounting accuracy.
- Checked expiration dates on food items regularly to uphold quality control standards.
- Provided excellent customer service by greeting customers and assisting with inquiries.
Education
High School Diploma -
Truman Truman High School
Federal Way, WA06-2010
Skills
- Problem solving
- Effective communication
- Time management
- Organizational skills
- Food safety
- Complaint resolution
- Reliability and punctuality
- Multitasking
Timeline
Food Service Worker
Kwik Fill
12.2022 - 07.2023
Delivery Driver
Domino's Pizza
01.2021 - 07.2021
Deli Clerk
Safeway
12.2018 - 11.2020
Store Clerk
The Brinnon General Store
07.2012 - 09.2018
High School Diploma -
Truman Truman High School