Jessica Grubbs
Flat Rock,MI
Summary
Dynamic Executive Assistant with extensive experience at Ford Motor Company, adept at optimizing schedules and enhancing productivity. Proven track record in managing confidential information and coordinating seamless travel logistics. Resourceful problem solver with strong interpersonal communication skills, dedicated to supporting senior executives and driving operational excellence.
Overview
35
35
years of professional experience
Work History
Executive Assistant to CDAAO
Ford Motor Company
06.2013 - Current
- Managed executive calendars, optimizing schedules for maximum efficiency and productivity.
- Coordinated travel arrangements, ensuring seamless logistics for domestic and international trips.
- Trained new team members on office procedures, fostering a supportive learning environment.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled Expense reconciling for Multiple Managers to include cross checking Expense Reports against Ford Policy to ensure proper rules are in place.
- Onboard new agency employees with a Ford CDSID, GPID and a Badge.
Exec. Assistant to IT Controller and HR Director
Ford Motor Company
06.2005 - 09.2013
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Meeting Planner for Six Sigma Green Belt Training
Ford Motor Company
06.2000 - 06.2005
- Coordinated logistics for corporate meetings, ensuring seamless execution of events.
- Developed detailed event agendas to optimize participant engagement and satisfaction.
- Managed vendor relationships, negotiating contracts for catering and audiovisual services.
- Analyzed attendee feedback to refine event strategies and improve overall experiences.
- Oversaw on-site logistics during meetings, ensuring smooth operations and swift resolution of any issues that arose.
Catering Director
Crowne Plaza Hotel
06.1990 - 06.2000
- Developed and implemented innovative catering menus to enhance guest satisfaction and event success.
- Led strategic planning for large-scale events, ensuring seamless execution and high client retention rates.
- Collaborated with sales and marketing teams to drive revenue growth through targeted promotional campaigns.
- Managed vendor relationships to secure high-quality supplies while optimizing costs and service delivery.
- Trained and mentored catering staff, fostering a culture of excellence and continuous improvement in service standards.
- Oversaw budgeting processes for events, ensuring fiscal responsibility while delivering exceptional experiences for clients.
- Participated in industry networking events and trade shows, establishing valuable connections within the local catering community and expanding business opportunities.
- Conducted post-event evaluations with clients to gather feedback on services provided, identifying areas for improvement or potential upselling opportunities.
- Developed strong relationships with local businesses and community organizations, leading to increased referrals and repeat clientele.
- Booked event facilities and coordinated set up and break down of both dining and kitchen areas.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Worked with chefs to plan menus according to client needs and budgets.
Education
Hospitality Management
Valencia Community College
Orlando, FLHigh School Diploma -
Lincoln Park High School
Lincoln Park, MI05-1983
Skills
- Senior executive assistance
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Information confidentiality
- Customer Service-oriented
- Expense reporting
- Calendar management
- Interpersonal communication
- Travel coordination
- Resourceful
- Business correspondence
- Reliable and responsible
- Problem-solving
- Honest and dependable
- Critical thinking
Timeline
Executive Assistant to CDAAO
Ford Motor Company
06.2013 - Current
Exec. Assistant to IT Controller and HR Director
Ford Motor Company
06.2005 - 09.2013
Meeting Planner for Six Sigma Green Belt Training
Ford Motor Company
06.2000 - 06.2005
Catering Director
Crowne Plaza Hotel
06.1990 - 06.2000
Hospitality Management
Valencia Community College
High School Diploma -
Lincoln Park High School