Jessica Guenther
Lancaster,CA
Summary
Dedicated professional with proven expertise in office administration and quality assurance, honed at Luis Schaeffer Insurance Services and other notable firms. Excelled in building customer relationships and streamlining operations, achieving significant efficiency improvements. Skilled in database management and adept at fostering client and vendor relations through exceptional communication and negotiation abilities.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Luis Schaeffer Insurance Services
03.2024 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Glenn's Lawncare
01.2022 - 12.2023
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Licensed Real Estate Salesperson
EXP Realty Of California
01.2021 - 01.2022
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
Education
High School Diploma -
Quartz Hill High School
LancasterSkills
- Quality Assurance
- Office Administration
- Letter preparation
- Reception oversight
- Scheduling
- Database Management
- Check processing
- Invoice Processing
- Calendar Management
- Document Control
Timeline
Administrative Assistant
Luis Schaeffer Insurance Services
03.2024 - 10.2024
Administrative Assistant
Glenn's Lawncare
01.2022 - 12.2023
Licensed Real Estate Salesperson
EXP Realty Of California
01.2021 - 01.2022
High School Diploma -
Quartz Hill High School
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