Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Gutierrez

Burnsville,MN

Summary

Keep systems running smoothly and efficiently to support business needs. Detail-oriented and methodical professional well-versed in root cause analysis and performance improvements.

Driven Mechanical Technician with [Number] years of experience in warehouse operations, heavy equipment operation and maintenance. Expertise in organizing and prioritizing workflows, fostering relationships with stakeholders and coordinating maintenance to sustain production. Accomplished in developing and actualizing best practices to enhance occupational health and safety.

Achievements include directing replacement of key systems with minimal downtime and no budget overruns. Skilled project manager, team leader and complex problem-solver.

Great problem-solver with strong background as qualified [Job Title]. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Ambitious, career-focused Student ready to position myself to help launch my career while achieving company goals.

Overview

11
11
years of professional experience

Work History

Mechanic Technician

Meineke Car Care
Saint Paul, MN
01.2024 - Current
  • Maintained detailed records of all services performed on each vehicle.
  • Diagnosed electrical problems using wiring diagrams and test meters.
  • Assisted customers in selecting the right type of tires for their vehicles based on driving conditions and terrain requirements.
  • Researched technical information about various makes and models of automobiles in order to accurately diagnose mechanical issues.
  • Provided timely estimates for labor costs associated with any required repairs or services.
  • Performed routine maintenance and repairs on a variety of vehicles, including cars, trucks, vans, and SUVs.
  • Advised customers on preventive maintenance measures they could take in order to extend the life of their car or truck.
  • Replaced worn out or defective parts with new ones in accordance with manufacturer's specifications.
  • Rebuilt engines by replacing pistons, bearings, connecting rods and other internal components.
  • Repaired or replaced parts such as brakes, spark plugs, fuel filters, transmission parts, radiators and other components.
  • Checked batteries for proper charging levels and replaced battery cells when necessary.
  • Tested vehicle engines to diagnose malfunctions using electronic testing equipment.
  • Installed aftermarket accessories such as custom wheels and audio systems into customer vehicles per their requests.
  • Adjusted carburetors and other engine components to ensure optimal performance.
  • Removed old exhaust systems from customer cars before installing new ones.
  • Scheduled appointments for customers who needed major repair work done on their vehicles.
  • Explained complex automotive terminology to customers in an understandable way so that they could make informed decisions regarding their repairs.
  • Cleaned fuel injectors and adjusted air and fuel mixtures according to factory specifications.
  • Performed regular oil changes on customer vehicles following established guidelines.
  • Inspected vehicle computer systems to ensure proper functioning.
  • Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
  • Operated pressure pumps, air electrical equipment and mechanical equipment.
  • Diagnosed mechanical problems and determined solutions to correct concerns.
  • Assembled, integrated and repaired equipment or systems in accordance with appropriate standards and procedures.
  • Collaborated with team members, lending mechanical expertise to meet team goals.
  • Cleaned, repaired and installed tank gaskets and internal and external valves.
  • Audited, maintained and repaired equipment to achieve operational efficiency.

Assistant Store Manager

T.J. Maxx & HomeGoods
Burnsville, MN
03.2019 - 07.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Bartender Shift Manager

Muddy Cow
Prior Lake, MN
02.2017 - 02.2018
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.

Sales Associate

Independent Contracter
Minneapolis, MN
02.2014 - 02.2018
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.

Assistant Kitchen Manager

Outback Steakhouse
Bloomington, MN
09.2012 - 02.2017
  • Maintained a clean work environment by adhering to sanitation guidelines as required by law.
  • Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
  • Ensured compliance with all health and safety regulations in the kitchen area.

Education

Associate of Arts -

Inver Hills Community College
Inver Grove Heights, MN
06-2012

High School Diploma -

Apple Valley Senior High School
Apple Valley, MN
05-2010

Associate of Arts -

Saint Paul College - A Community And Technical College
Saint Paul, MN

Skills

  • Diagnostic Expertise
  • Automatic Transmissions
  • Maintenance Scheduling
  • Brake Systems
  • Computer Diagnostics
  • Fuel Injection Systems
  • Suspension Systems
  • Seal Replacement
  • Hydraulic Systems
  • Heating and Air Conditioning
  • Tire Balancing
  • Engine Repair
  • Power Steering Repair
  • Vehicle Inspections
  • Care Plan Implementation
  • Medication Management
  • Housekeeping
  • Compassionate Patient Care
  • Client Rapport
  • Behavior Redirection
  • Medication Administration
  • Faculty Support
  • Project Leadership
  • Time Management
  • Topic Research
  • Community Engagement
  • Student Advising
  • Academic Writing
  • Peer Tutoring
  • Microsoft Excel
  • Deadline Management
  • Project Presentation
  • Report Writing
  • Filing
  • Records Management
  • Visual Communication
  • Activity Oversight
  • Data Entry
  • Basic Housekeeping
  • Customer Service
  • Event Coordination
  • File Maintenance
  • Presentation Development
  • Operations Support
  • Project Coordination
  • Research and Analysis
  • MS Office
  • Information Research and Sourcing
  • Networking
  • Fast Learner
  • Email and Telephone Etiquette
  • Mail Sorting and Distribution
  • File and Document Management
  • Performance Improvement
  • Safety Procedures
  • Research
  • Social Media Content Creation
  • Team Support

Timeline

Mechanic Technician

Meineke Car Care
01.2024 - Current

Assistant Store Manager

T.J. Maxx & HomeGoods
03.2019 - 07.2023

Bartender Shift Manager

Muddy Cow
02.2017 - 02.2018

Sales Associate

Independent Contracter
02.2014 - 02.2018

Assistant Kitchen Manager

Outback Steakhouse
09.2012 - 02.2017

Associate of Arts -

Inver Hills Community College

High School Diploma -

Apple Valley Senior High School

Associate of Arts -

Saint Paul College - A Community And Technical College
Jessica Gutierrez