Jessica Guzman
Live Oak,CA
Summary
Dynamic professional with extensive experience in management and customer service, notably as an Assistant Manager, and has proven ability in inventory management and team leadership, enhancing operational efficiency and guest satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
Chuck E. Cheese
Roseville, CA
03.2026 - Current
- Maintaining a clean and high-energy environment
- Managed and supervised staff, overseeing hiring, scheduling, training, and performance evaluations to enhance team effectiveness.
- Supervised daily operations to enhance guest experiences and team efficiency.
- Overseeing daily operations
- Managed labor costs while optimizing staffing efficiency to meet operational demands.
- Monitored expenses, ensuring budget adherence and identifying cost-saving opportunities.
- Monitor daily financials
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Maintain product quality standards across the kitchen and showroom
Medical Assistant Externship
Northstate Foot and Ankle Specialists
Chico, CA
05.2025 - 05.2025
- Managed patient medical records by ensuring accurate documentation in electronic health record systems, enhancing data integrity
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Maintained inventory of medical supplies and equipment, ensuring timely availability for patient care
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Assisted with administrative tasks, streamlining document filing and processing to support efficient operations
- Contributed to a positive work environment through effective communication with colleagues
Food Packager
Sam's Club
Yuba City, CA
09.2024 - 12.2024
- Packaged food items efficiently to meet production targets
- Maintained clean work space to ensure compliance with safety standards
- Organized materials and supplies to streamline packaging process
Food Service Worker
McDonald's
Yuba City, CA
08.2023 - 09.2024
- Take Orders For Guests At Front Counter
- Took orders through headset, ensuring accuracy and efficiency in service
- Prepared And Served Food To Customers
- Provided exceptional customer service, enhancing guest satisfaction and experience
- Keeping Customers Satisfied
- Cash Register Experience
- Handle Money
- Maintained clean and safe work area, adhering to health and safety standards
- Basic Janitorial Duties
Security
Live Nation
Wheatland, CA
06.2023 - 12.2023
- Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
- Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
- Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises.
- Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
- Documented daily activities and noted irregularities, such as property damage and unusual occurrences.
- Show CARE by participating in venue recycling efforts before, during and after the show.
Food Prep
Bishop's Pumpkin Farm
Wheatland, CA
08.2021 - 10.2021
- Prepared and served food to customers
- Offered strong customer service skills
- Focused on enhancing customer satisfaction
- Maintained a clean and safe work area
Education
Microsoft word - Computer Skills
IAP College
Remote12-2025
Medical Assistant School -
Cal Regional
Marysville, CA06-2025
High school diploma - Upper secondary education
Marysville Charter Academy For The Arts
Marysville, CA05-2023
Skills
- Assistant manager experience
- Shift management
- Team management
- Leadership
- Quality assurance
- Inventory management
- Scheduling
- Medical office experience
- Clinical Duties
- Phlebotomy
- Office procedures
- Medical terminology
- Athenahealth
- Communication
- Customer service
- Customer engagement
- Sales
- POS systems
- Cashiering
- Processing cash transactions
- Retail sales transactions
- Attention to detail
- Time management
- Training development
- Workflow optimization
- Inventory
- Stock organizing
- Communication skills
- Computer skills
- Typing
- Workflow optimization
Certification
- Driver's License
- ServSafe, 08/27/26, 08/27/29
Timeline
Assistant Manager
Chuck E. Cheese
03.2026 - Current
Medical Assistant Externship
Northstate Foot and Ankle Specialists
05.2025 - 05.2025
Food Packager
Sam's Club
09.2024 - 12.2024
Food Service Worker
McDonald's
08.2023 - 09.2024
Security
Live Nation
06.2023 - 12.2023
Food Prep
Bishop's Pumpkin Farm
08.2021 - 10.2021
Microsoft word - Computer Skills
IAP College
Medical Assistant School -
Cal Regional
High school diploma - Upper secondary education
Marysville Charter Academy For The Arts