Jessica Hall
Administrative Assistant/Data Entry
Childersburg ,AL
Summary
Organized and efficient Data Entry Clerk with ten years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/Secretary
USALCO
03.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Clerical Support Associate
Ameribolt
12.2015 - 01.2017
- Responded to inquiries from callers seeking information.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Reduced errors in data entry tasks by implementing a thorough double-check process.
- Supported management in decision-making processes by preparing comprehensive reports and presentations on relevant data points.
Quality Assurance Clerk
Nemak
12.2014 - 12.2015
- Maintained detailed records of all QA activities, providing valuable data for continuous improvement efforts.
- Conducted thorough inspections of incoming materials, guaranteeing the highest level of quality before production.
- Utilized statistical analysis tools to monitor trends in process performance data, proactively addressing potential issues before they escalate into larger problems.
- Improved overall customer satisfaction by promptly addressing complaints and resolving product concerns.
Education
Bachelor of Science - Computer Information System
Alabama State University
Montgomery, AL05.2010
Skills
- Customer Service-Oriented
- Accuracy and Attention to Detail
- Data accuracy
- Document Preparation
- Fast Typing Speed
- Filing and data archiving
- Maintains confidentiality
- Strong Problem Solver
Timeline
Administrative Assistant/Secretary
USALCO
03.2017 - Current
Clerical Support Associate
Ameribolt
12.2015 - 01.2017
Quality Assurance Clerk
Nemak
12.2014 - 12.2015
Bachelor of Science - Computer Information System
Alabama State University
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