Jessica Hallum
Hueytown
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills.
Overview
16
16
years of professional experience
Work History
Peer Support Specialist
Bradford Health Services
10.2023 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Enhanced client recovery by providing emotional support and practical guidance.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
Certified Peer Support Specialist
JBS Mental Health
10.2022 - 10.2023
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
Sales Representative
STS Filing Inc.
02.2012 - 03.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Russel Lands Real Estate
03.2008 - 01.2012
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Education
Bachelor of Science - Human Behavioral Science
Grand Canyon University
Phoenix, AZ09.2024
Skills
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Rapport Building
- Problem-solving skills
- Relationship-building skills
- Behavioral Health Knowledge
- Mental Health Advocacy
- Motivational Interviewing
- Leadership skills
- Communication abilities
- Customer Service
- Sales Presentations
- Sales closing
- Client Service
- Staff Training
- Territory Growth
- Expense Reporting
- Records Management
- Promotional planning
- Personnel Training
Timeline
Peer Support Specialist
Bradford Health Services
10.2023 - Current
Certified Peer Support Specialist
JBS Mental Health
10.2022 - 10.2023
Sales Representative
STS Filing Inc.
02.2012 - 03.2016
Sales Representative
Russel Lands Real Estate
03.2008 - 01.2012
Bachelor of Science - Human Behavioral Science
Grand Canyon University