Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hamilton

Liberty,SC

Overview

15
15
years of professional experience

Work History

NHC Cosmetologist

NHC
Anderson, SC
08.2021 - Current
  • Created an organized scheduling system to give each station and resident haircare needs in an efficient and predictable time each week.
  • coordinates with staff to help residents be ready for their salon appt
  • keeps up with appropriate paperwork for permission from residents as well as charges and vendor pay
  • i am flexible, caring, and compassionate to give best service to residents and family members

Manager

Great Clips
Clemson, SC
06.2010 - 08.2021
  • Managed team schedules and ensured adequate staffing levels for operations.
  • Oversaw daily operations to maintain efficiency and productivity standards.
  • Implemented training programs to enhance employee skills and knowledge.
  • Facilitated team meetings to address concerns and gather feedback on procedures.
  • Monitored inventory levels and coordinated with suppliers for timely deliveries.
  • Analyzed operational data to identify trends and recommend process improvements.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.

Education

Associate of Applied Science - Cosmetology/Business mngt

Greenville Tech
Greenville, SC
08-2010

Skills

  • schedule coordination
  • team leadership
  • problem solving
  • effective communication
  • attention to detail
  • employee training
  • Friendly communication
  • Decision-making
  • Professionalism and ethics
  • Active listening
  • Documentation management
  • Interview coordination
  • Employee onboarding
  • Onboarding processes
  • Recruitment strategies

Timeline

NHC Cosmetologist

NHC
08.2021 - Current

Manager

Great Clips
06.2010 - 08.2021

Associate of Applied Science - Cosmetology/Business mngt

Greenville Tech

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Jessica Hamilton