Dedicated professional with over four years in customer service. Known for multitasking efficiency, accurate financial management, and fostering strong customer relationships. Committed to enhancing operational productivity and client satisfaction.
Work History
Bartender
7 Years
Kickback Jack's | 08.2019 - Current
Developed strong customer relationships through the creation of an inviting atmosphere.
Oversaw organization and cleanliness of work space to enhance productivity.
Oversaw cash handling operations and reconciled guest tabs with accuracy. Managed the closure of guest accounts, ensuring financial integrity and compliance. Directed cash management activities and ensured timely closing of guest tabs.
Executed daily reconciliation of cash drawer to ensure accurate financial reporting.
Executed multiple tasks simultaneously to enhance operational efficiency.
Customer Service Representative
1 Year 9 Months
Harris Teeter | 04.2019 - 01.2021
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Streamlined complaint resolution processes, improving response times and outcomes.
Assisted in training new staff on product knowledge and customer service protocols.
Maintained accurate inventory records, ensuring product availability for customers.