Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Harley

Antioch,TN

Summary

I'm an experienced administrative professional with a strong background in banking, particularly in operations and risk management. Over the years, I’ve supported teams by keeping things organized, running smoothly, and compliant with internal policies and external regulations. I’m great at juggling tasks, spotting potential issues before they become problems, and making sure processes are followed from start to finish. I enjoy being the go-to person for getting things done and thrive in fast-paced environments where attention to detail really matters.

Overview

4
4
years of professional experience

Work History

Universal Banker II

Truist Bank
Nashville, Tennessee
04.2022 - Current
  • Office administration and executive support
  • Document handling and record management
  • Client onboarding and account setup
  • Trained and coached new teammates on policy & compliance standards
  • Risk assessment and compliance support (KYC, AML)
  • Internal audit prep and policy adherence
  • Strong attention to detail and organizational skills
  • Cross selling & upselling
  • Maintain excellent client surveys, contributing to team success

Financial Service Specialist

Truist Bank
Nashville, Tennessee
06.2021 - 04.2022
  • Established strong relationships within the company
  • Identify cross selling & upselling opportunities
  • Office administration and executive support
  • Document handling and records management
  • Handling of confidential information
  • Large commercial transactions
  • Transaction maintenance and account monitoring
  • Excellent client surveys contributing to team success

Education

High School Diploma -

Cumberland County High School
Crossville, TN
05-2009

Some College (No Degree) - Barber

Shear Excellence
Crossville, TN

Skills

  • Customer relationship management
  • Office administration
  • Audit preparation
  • Operational risk management
  • Risk management
  • Multitasking Abilities
  • Process improvement

Timeline

Universal Banker II

Truist Bank
04.2022 - Current

Financial Service Specialist

Truist Bank
06.2021 - 04.2022

High School Diploma -

Cumberland County High School

Some College (No Degree) - Barber

Shear Excellence
Jessica Harley