Summary
Overview
Work History
Education
Skills
Timeline
I am a crafty person and I love to design and create custom items for friends and family
I am a crafty person and I love to design and create custom items for friends and family
Generic

Jessica Harris

Park Hills,MO

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.

Overview

18
18
years of professional experience

Work History

Owner

Midwest Custom Creations LLC
04.2021 - 11.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Front End Manager

Dollar Tree Stores
04.2022 - 09.2022
  • Monitored cash drawers in 5 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Utilized store analytics to identify areas of improvement in customer experiences.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cashier

Casey General Store
10.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Checked personal identifications during alcohol and tobacco sales.

Front Office Cashier

Schnucks Supermarket
03.2016 - 02.2017
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Checked personal identifications during alcohol and tobacco sales.

Front Office Cashier

Country Mart Grocery Store
11.2012 - 04.2015
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Mentored new team members on sales software system operation.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Store Manager

Cheap Smokes Combs Payday Loans
10.2005 - 03.2009
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.

Education

No Degree - Psychology With A Sociology Minor

Iowa Wesleyan University
Mount Pleasant, IA

High School Diploma -

North St Francois R-1 School District
Bonne Terre, MO
05.1997

Skills

  • Regulatory Compliance
  • Business Management
  • Client Service
  • Small Business Operations
  • Staff Hiring
  • Operations Management
  • Marketing
  • Relationship Building
  • Customer Relations

Timeline

Assistant Front End Manager

Dollar Tree Stores
04.2022 - 09.2022

Owner

Midwest Custom Creations LLC
04.2021 - 11.2023

Cashier

Casey General Store
10.2019 - 03.2021

Front Office Cashier

Schnucks Supermarket
03.2016 - 02.2017

Front Office Cashier

Country Mart Grocery Store
11.2012 - 04.2015

Store Manager

Cheap Smokes Combs Payday Loans
10.2005 - 03.2009

No Degree - Psychology With A Sociology Minor

Iowa Wesleyan University

High School Diploma -

North St Francois R-1 School District

I am a crafty person and I love to design and create custom items for friends and family

In April of 2021 I started a small business I created an LLC and I named my business Midwest Custom Creations LLC. I created and designed epoxy tumblers starting out then I started doing sublimation tumblers and I also started offering other products such as Tshirts, pillows, puzzles, door signs, wind spinners, keychains and many other items. I enjoyed interacting with customers and getting to know my repeat customers. I also was able to set up at various craft shows and other events to sell the products that I made. 

I am a crafty person and I love to design and create custom items for friends and family

In April of 2021 I started a small business I created an LLC and I named my business Midwest Custom Creations LLC. I created and designed epoxy tumblers starting out then I started doing sublimation tumblers and I also started offering other products such as Tshirts, pillows, puzzles, door signs, wind spinners, keychains and many other items. I enjoyed interacting with customers and getting to know my repeat customers. I also was able to set up at various craft shows and other events to sell the products that I made. 

Jessica Harris