Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Hi, I’m
Shyria Powell
MOBILE,AL
Summary
Overview
8
years of professional experience
Work History
Resilient Custom Creations LLC
Owner
11.2020 - Current
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Southern Babes CO
Seamtress
06.2022 - 05.2023
Job overview
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Inspected finished garments to address flaws and verify adherence to quality standards.
The Ginger House
Monogrammer
04.2022 - 01.2023
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Sweetbread Bakery
Baker
01.2016 - 12.2022
Job overview
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Queen Of Treats LLC
Assistant Manager
09.2016 - 08.2020
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Alorica
Customer Service Representative
10.2018 - 01.2020
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Alabama School of Nail Technology & Cosmetology Saraland
Manicurist from Nail Technician
12.2023
University Overview
Bishop State Community College Mobile, AL
GED
10.2001
University Overview
Skills
- Sales Leadership
- Quality Management Systems
- Verbal and Written Communication
- Business Planning
- Coaching and Mentoring
- Customer Relations
- Client Service
Accomplishments
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
Timeline
Seamtress
Southern Babes CO
06.2022 - 05.2023
Monogrammer
The Ginger House
04.2022 - 01.2023
Owner
Resilient Custom Creations LLC
11.2020 - Current
Customer Service Representative
Alorica
10.2018 - 01.2020
Assistant Manager
Queen Of Treats LLC
09.2016 - 08.2020
Baker
Sweetbread Bakery
01.2016 - 12.2022
Alabama School of Nail Technology & Cosmetology
Manicurist from Nail Technician
Bishop State Community College
GED
Similar Profiles
Nicholas RapierNicholas Rapier
Graphic Designer/Draftsman at Get Yours Custom Creations Designs & Prints, LLCGraphic Designer/Draftsman at Get Yours Custom Creations Designs & Prints, LLC
Jessica HarrisJessica Harris
Owner at Midwest Custom Creations LLCOwner at Midwest Custom Creations LLC
Chris HowardChris Howard
Owner/Operator at Chris's Custom Creations & Home Renovations LlcOwner/Operator at Chris's Custom Creations & Home Renovations Llc